Versatile and energetic professional with a strong background in hospitality, team leadership, and customer service. Experienced barback in high volume sports pub environments and service team member at Quail Creek Golf & Country Club, excelling in inventory management, cash handling, and delivering exceptional guest experiences. Also, a dedicated youth hockey coach, recognized for fostering teamwork, discipline, and player development. Graduated from high school and designed, launched, and led a structured hockey program in partnership with the City of Creve Coeur overseeing training, participation, and successful program execution. Proven ability to thrive in fast-paced environments, support cross functional teams, and uphold high operational standards. Passionate about creating memorable experiences—whether behind the bar, on the rink, or in upscale hospitality settings.
Supported bartenders by efficiently restocking liquor, beer, wine, and garnishes in a high-volume bar environment.
Maintained cleanliness and organization of the bar area, including timely glassware collection and washing.
Ensured seamless service by monitoring and replenishing bar essentials, including ice, napkins, and straws.
Assisted with kegs and CO2 line changes, ensuring operational draft systems and stock availability.
Prepared mixers and garnishes, ensuring readiness before and during service.
Communicated with team members to ensure a smooth workflow and prompt service.
Adhered to health, safety, and sanitation regulations to maintain a clean and welcoming environment for customers.
Coached and mentored youth hockey players in skating techniques, puck handling, passing, and game strategies.
Designed and led age-appropriate practice sessions focused on skill development, teamwork, and sportsmanship.
Fostered a positive, inclusive, and disciplined team environment focused on fun, effort, and personal growth.
Taught fundamental rules of hockey, emphasizing player safety, respect, and teamwork.
Provided individual feedback and encouragement to help players improve both on and off the ice.
Ensured compliance with league safety policies, including proper equipment usage and concussion protocols.
Improved team performance by implementing strategic practice drills and game plans.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Analyzed customer data to identify trends and anticipate customer needs.
Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
Increased sales by customizing pitches to address specific client needs and concerns.
PI KAPPA ALPHA Fraternity Athletic Chairman
Jr Tier 1 Hockey - STL Blues
Boosted Sales Performance Increased golf shop sales by 25% within three months.
Led Cart Operations Managed a team of 5 to maintain daily golf cart operations.
Hockey Player Recognition Sr. HS Hockey Captain and MVP. All State Selection. Recognized as top 5 player in MO