Summary
Overview
Work History
Education
Skills
Internship
Timeline
Generic
Kenneth Clarke

Kenneth Clarke

Owings Mills,Maryland

Summary

Self-motivated individual bringing proven leadership, organizational and customer relations skills. Independently solved problems and kept teams on task to handle diverse business requirements. Enthusiastic person eager to contribute to team success through hard work, and attention to detail.

Overview

22
22
years of professional experience

Work History

Insurance Agent

Mutual Of Omaha
Hunt Valley, Maryland
06.2022 - Current
  • Educating people giving best options available when it comes to Accident and Health or Sickness, Casualty, Life and Property.
  • Communicating with over 50 people face to face, by phone, or by email daily.
  • Built relationships with clients through active listening and understanding talents to provide excellent service.
  • Proven ability to learn quickly and adapt to new situations.

Protective Service Officer

JOHNS HOPKINS HOSPITAL
Baltimore, Maryland
05.2008 - Current
  • Conduct safety-screening procedures to patients in accordance with hospital policies/ codes
  • Provide information to over 10 confused, lost individuals daily while escorting students/staff to desired destinations
  • Communicate with diverse population of individuals while serving their needs
  • Established high mental stamina for tense interactions with families providing understanding/ resolving complaints
  • Provide supportive/protective services, demonstrated problem assessment, resolution and conflict situations
  • Responsible for accurate, timely recording of breaches, document crises adhering to confidentiality policies
  • Primary point of contact for high profile in order to assure compliance with regulatory guidelines

Security Lieutenant

Abacus Corporation
Baltimore, MD
05.2003 - 06.2011
  • Secured/Unsecured Building Alarm
  • Writing Reports while Operating Security Monitor
  • Meeting with Other Supervisors for Security Strategies
  • Supervised grounds, employee entrances/exits & security officers on duty
  • Screened vendors/ contractors before granting access to restricted areas within property
  • Performed training for new security officers
  • Managed 5 Officers while overseeing their progress

Education

Bachelor of Science - Sociology

Grand Canyon University
Phoenix, AZ
04.2018

Skills

  • Consultation and Advisory
  • Strong Focus on Customer Service
  • Application Assessments
  • Excellent Communication Skills
  • Work Well With Others
  • Great Adaptability

Internship

Sarah Hope at Hannah Moore (Homeless shelter), Administration; Reisterstown, MD 2018

Timeline

Insurance Agent

Mutual Of Omaha
06.2022 - Current

Protective Service Officer

JOHNS HOPKINS HOSPITAL
05.2008 - Current

Security Lieutenant

Abacus Corporation
05.2003 - 06.2011

Bachelor of Science - Sociology

Grand Canyon University
Kenneth Clarke