Kenneth Duckworth
Oxon Hill,MD
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
23
23
years of professional experience
Work History
Sales Manager
Waldorf Chevy Cadillac
02.2023 - 11.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- We conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- We maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Evaluated performance against goals and implemented appropriate development plans.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight to find the best remedy.
- Directed follows maintained-up process within CRM
- Initiated direct follow from management
- Managed over 50 customer calls per day
- Increased sales by 10%
Sales Manager
Antwerpen VW
09.2022 - 12.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Managed over 50 customer calls per day
General Sales Manager
RRR Automotive Toyota Capitol Plaza
03.2022 - 07.2022
- Motivated team members to meet and exceed objectives by setting goals, tracking performance daily, and implementing improvement strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Increased sales volume by 10%
Senior Sales Manager
RRR Automotive Toyota Of Bowie
06.2015 - 04.2020
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Managed over 50 customer calls per day.
Senior Sales Manager
RRR Automotive Toyota Of Bowie
09.2000 - 06.2015
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Managed over 50 customer calls per day.
Education
High School Diploma -
Dunbar SHS
Washington DC06.1981
Skills
- Client Relationship Management
- Strategic Planning
- Sales Tracking
- Sales Reporting
- Sales Team Training
- Sales Operation
- Staff Management
- Performance Management
- Positive and Upbeat
- Prospecting Skills
- Relationship Building
- Rapport and Relationship Building
Timeline
Sales Manager
Waldorf Chevy Cadillac
02.2023 - 11.2023
Sales Manager
Antwerpen VW
09.2022 - 12.2022
General Sales Manager
RRR Automotive Toyota Capitol Plaza
03.2022 - 07.2022
Senior Sales Manager
RRR Automotive Toyota Of Bowie
06.2015 - 04.2020
Senior Sales Manager
RRR Automotive Toyota Of Bowie
09.2000 - 06.2015
High School Diploma -
Dunbar SHS
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