Kenneth Epstein
West Islip,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Mass Market Supervisor
Nassau Candy
01.2021 - Current
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and handling operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Operated warehouse material handling equipment correctly to move loads.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Used warehouse management software to reconcile daily inventory.
- Managed merchandise inventory transactions.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Monitored progress of tasks to provide feedback for improvement.
- Developed and implemented strategies to improve team productivity and efficiency.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Supervised shipping team of Number employees.
- Pulled, verified, and packaged items for shipment.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Developed standard operating procedures for team to follow and maintained records of activities.
Operations Manager
Exotic Gourmet
08.2015 - 01.2021
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
Independent Operator
UTZ Quality Foods
09.2006 - 07.2015
Education
Journalism
SUNY Stony Brook
Stony Brook, NYSkills
- Order Picking and Processing
- Warehouse Logistics
- Shipping and Receiving Operations
- OSHA Compliance
- Quality Control
- Order Management
- Stock Counts
- Staff Training
- Forklift Operations
- Inventory Replenishment
- Staff Management
- Operating Equipment
- Decision-Making
- Supply Inventory Management
- Daily Receipts Documentation
- Records Maintenance
- Schedule Coordination
- Performance Assessment
- Attention to Detail
- Positive Attitude
- Clear Communication
- Material Handling and Moving
- Email and Phone Communication
- Work Planning and Prioritization
- Computer Skills
- Task Delegation
- Forklift Operation
Timeline
Mass Market Supervisor
Nassau Candy
01.2021 - Current
Operations Manager
Exotic Gourmet
08.2015 - 01.2021
Independent Operator
UTZ Quality Foods
09.2006 - 07.2015
Journalism
SUNY Stony Brook