Kenneth Fernandes
Orlando,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Fresh Kitchen
09.2019 - 07.2023
- Coached and motivated team, driving sales and delivering exceptional customer service
- Assigned, prioritized and delegated tasks and responsibility to team members
- Developed personal growth opportunities, empowering employees to produce results and meet goals
- Provided constructive feedback to team members, boosting overall job performance
- Responsible for hiring/onboarding of new team members
- Responsible for team member weekly schedules
- Communicated weekly goals/tasks with team regularly
- Collaborated with management weekly to set goals for the week/period.
Education
High School Diploma -
Colonial High School
Orlando, Florida05.2018
Associate of Arts - General Studies
Valencia College
Orlando, Florida05.2023
Bachelor of Science - Business Management And Organizational Leadership
Valencia College
Orlando, FL12.2024
Skills
- Coaching and Mentoring
- Managing Props
- Communication
- Quality Standards
- Key Performance Indicators (KPI)
- Managing Employee Relations
- Team Leadership
- Customer Service
Certification
- Internet Business Associate, CIW - May 1, 2015
Timeline
Manager
Fresh Kitchen
09.2019 - 07.2023
High School Diploma -
Colonial High School
Associate of Arts - General Studies
Valencia College
Bachelor of Science - Business Management And Organizational Leadership
Valencia College
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