Kenneth Gallacher

• Established a solid reputation for professionalism and expertise in the industry through networking , agency development, serving in local & industry associations
• Increased overall agency productivity through comprehensive training programs and efficient resource allocation.
• Provided ongoing professional development opportunities for agents to ensure continued growth & profitability within the company''s evolving landscape.
• Streamlined operations by reducing administrative workload and response time with each home office entity
• Collaboration with underwriters and claims to negotiate favorable outcome for clients and agents
• Expand agent network by recruiting top talent, offering competitive compensation packages, and fostering a supportive career environment.
• Optimized team performance by setting clear expectations, providing constructive feedback, and recognizing outstanding contributions to agency success.
• Maintained high retention rates by consistently delivering exceptional service.
• Promoted a culture of continuous improvement within the agency through professional education & development
• Boosted revenue growth & profitability using company's provided tools and offerings
• Researched and identified potential new markets.
• Built a scratch Agency of 32 agents and led the company
• Regional Director build 25 managers and 350 agents led the company

Grow and develop 6 states in the west from 17 agents and 1 manager to 25 managers and 350 agents.