Kenneth Galvez
Dumont,NJ
Summary
Accomplished Front End Associate recognized by customers and management for delivering above and beyond service expectations. Contributes 4 years of experience in customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Front End Associate
Bottle King
11.2019 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Gathered shopping baskets and carts and relocated to designated areas.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
No Degree - Musical Theater
Bergen Community College
Paramus, NJ11.2025
High School Diploma -
Dumont High School
Dumont, NJ06.2018
Skills
- Customer Service
- Team Contribution
- Time Management
- Product Knowledge
- Customer Assistance
- Excellent Written and Verbal Communication
- Brand Promotion
- Retail Metrics and Goals
- Dispute Mediation
- Strong Communication and Interpersonal Skills
- Store Opening and Closing
- Decision-Making
Timeline
Front End Associate
Bottle King
11.2019 - Current
No Degree - Musical Theater
Bergen Community College
High School Diploma -
Dumont High School
Similar Profiles
Aaron ManspeizerAaron Manspeizer
Beer Associate at Bottle KingBeer Associate at Bottle King
Cole NiemanCole Nieman
Stock Associate at Bottle KingStock Associate at Bottle King
Ryan WelchRyan Welch
Liquor Store Associate at Bottle KingLiquor Store Associate at Bottle King