Kenneth Garcia
Seminole,USA
Summary
Retail professional with extensive experience at Tommy Bahama, recognized for leadership and strategic planning capabilities. Expertise in improving customer experiences and increasing sales through effective communication and staff training. Achieved notable performance enhancements by optimizing sales processes and promoting a culture of accountability.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Tommy Bahama
04.2024 - Current
- Facilitated talent acquisition and onboarding to strengthen team capabilities.
- Developed newly onboarded associates to enhance workforce effectiveness.
- Established clear expectations to foster accountability among team members.
- Collaborated with store manager to craft operational strategies for performance improvement.
- Executed new floor directives that optimized sales processes and increased efficiency.
- Ensured compliance with company standards in sales and back-of-house operations.
- Analyzed reports and data to strategically achieve and surpass sales goals.
- Cultivated relationships with guests to enhance customer experience.
Sales Associate
J. Crew
Tampa, FL
12.2018 - Current
- Cultivated guest relationships to enrich overall experience.
- Facilitated discussions to identify wardrobe selections aligned with lifestyle needs.
- Processed and organized newly arrived merchandise efficiently.
- Managed online orders and in-store pickups seamlessly.
- Ensured store maintained company standards consistently.
- Executed new company directives to improve operations.
Visual Stylist
Neiman Marcus
08.2022 - 04.2024
- Ensured creation of compelling visual experiences for clients through effective displays.
- Executed strategic floor moves to optimize sales floor layout and customer flow.
- Redesigned fashion looks on mannequins to reflect current trends and enhance visual appeal.
- Decorated entire store for holiday season to attract customers and boost sales.
- Remerchandised all areas of the store for cohesive departmental presentations.
- Developed visual displays throughout store, including six prominent windows, to captivate client interest.
Men's Sales Associate
Dillard's
Tampa, FL
03.2021 - 08.2022
- Developed and nurtured relationships with new and existing customers.
- Executed markdown strategies to optimize inventory turnover.
- Promoted Dillard's credit card to enhance customer engagement.
- Facilitated cross-selling opportunities across departments to increase sales.
- Assisted mens department associates in merchandising and markdown processes.
- Managed overall merchandising strategies for designated area of responsibility.
Assistant Boutique Manager
Godiva Chocolatier Inc
Tampa, FL
10.2018 - 03.2021
- Enhanced customer experience by overseeing daily operations of luxury chocolate boutique.
- Trained staff on product knowledge and exceptional customer service standards.
- Coordinated inventory management and merchandising initiatives for optimal visibility.
- Ordered fresh fruit daily for preparation of signature products.
- Maintained brand integrity and appeal through effective visual merchandising.
- Implemented sales strategies to boost customer engagement and satisfaction.
- Supervised daily operational tasks, including cash handling, restocking, and cleaning.
Education
Associates of Science Degree - College Prep/Tech
Georgia Military College
Augusta, Georgia06.2000
Skills
- Communication skills
- Team leadership
- Staff development
- Client assessment
- Report preparation
- Account management
- Information analysis
- Problem solving
- Multi-channel marketing
- Strategic planning
- Sales management
- Vendor relations
References
Available upon request.
Timeline
Assistant Store Manager
Tommy Bahama
04.2024 - Current
Visual Stylist
Neiman Marcus
08.2022 - 04.2024
Men's Sales Associate
Dillard's
03.2021 - 08.2022
Sales Associate
J. Crew
12.2018 - Current
Assistant Boutique Manager
Godiva Chocolatier Inc
10.2018 - 03.2021
Associates of Science Degree - College Prep/Tech
Georgia Military College