Summary
Overview
Work History
Education
Affiliations
Accomplishments
Certification
Timeline
Generic

Kenneth Gilkey

Cincinnati,OH

Summary

Seasoned security team member with advanced understanding of facility, grounds, personnel and asset security practices. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities. Trained in [Type] weapons, defensive tactics and conflict de-escalation techniques. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

45
45
years of professional experience
1
1
Certification

Work History

Computer Technician

Time Warner Communications
Cincinnati , Ohio
11.2023 - 12.2024

Installer

Graham Ford
Columbus , OH
09.1999 - 11.2015
  • Performed troubleshooting to diagnose and resolve system issues.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.

Security Control Room Operator/ Radio Install

Franklin County Government
Columbus , Ohio
09.1989 - 07.1999
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Planned and completed group projects, working smoothly with others.

Electronics Technician /Radio Operator

City of Bexley, Ohio
Columbus, Ohio
09.1979 - 03.1989
  • Maintained records of repairs, calibrations, and tests performed on equipment.
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.

Education

Associate of Science - Electronics

Columbus Technical College
Columbus, Ohio
08-1979

Affiliations

  • Master Mason Norwood Winton Lodge
  • GMSR license operator

Accomplishments

  • Designed the UHF radio system for Public facilities. Juvenile Detention Center.
  • Installed Mobile Unit in all vehicles and desktop units .

Certification

  • Emergency First Aid/ CPD/ AED/
  • Defensive Driving
  • Excellent customer service

Timeline

Computer Technician

Time Warner Communications
11.2023 - 12.2024

Installer

Graham Ford
09.1999 - 11.2015

Security Control Room Operator/ Radio Install

Franklin County Government
09.1989 - 07.1999

Electronics Technician /Radio Operator

City of Bexley, Ohio
09.1979 - 03.1989

Associate of Science - Electronics

Columbus Technical College
  • Emergency First Aid/ CPD/ AED/
  • Defensive Driving
  • Excellent customer service

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Kenneth Gilkey