Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenneth Graham

CIncinnati ,Ohio

Summary

Dynamic Health Unit Coordinator at UC Health Drake with proven expertise in problem-solving and effective communication. Skilled in managing patient admissions and discharges while ensuring meticulous attention to detail. Proficient in Epic and medical terminology, enhancing patient care and operational efficiency in a fast-paced environment.

Experienced healthcare professional ready to contribute to efficient patient care and administrative excellence. Skilled in medical terminology, patient coordination, and electronic health records management. Strong focus on team collaboration and adaptability, ensuring reliable support in dynamic environments. Known for effective communication, organizational skills, and results-driven approach.

Overview

25
25
years of professional experience

Work History

Health Unit Coordinator

Uc Health Drake
04.2000 - Current

Health Unit Coordinator

2022-Present

• Coordinate and prioritize tasks, maintaining daily flow of the unit in a complex, rapidly changing environment

• Effectively coordinate communications involving incoming calls, pages, and nurse call light system

• Coordinate admissions, discharges and transfers of patients and maintains medical records and release of information for continuation of care

• Effectively manage various administrative tasks such as entering patient charges, ordering supplies, and other duties as assigned

• Demonstrate a high level of attention to detail which is critical when dealing with patient care


Appointment Setter

Beacon Ortho
06.2013 - 03.2022

· Answers phones and emails, schedules, and confirms appointments, and inputs customer data into company systems.

· Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments.

· Manages department schedule by maintaining calendars for department personnel and arranging meetings, conferences, teleconferences, and travel.

· Completes requests by greeting customers, in person or on the telephone, and answering or referring inquiries.


Education

Certificate - CNA

Mercy Neighborhood Ministries
Cincinnati
03-2025

Certificate - Phlebotomy

Phlebotomy Training Solution
Cincinnati
01-2025

High School Diploma -

Hannah Pamplico
Pamplico, SC
06-1996

Skills

    Problem-solving

    Oral communication / Written communication

    Negotiation

    Customer service

    Rapport-building

    Communication

    Collaboration/teamwork

    Problem-solving/analytical skills

    Safe Transfer Training

    Medical Terminology

    Epic Training

    Nex Gen

    Point click Care

Timeline

Appointment Setter

Beacon Ortho
06.2013 - 03.2022

Health Unit Coordinator

Uc Health Drake
04.2000 - Current

Certificate - CNA

Mercy Neighborhood Ministries

Certificate - Phlebotomy

Phlebotomy Training Solution

High School Diploma -

Hannah Pamplico
Kenneth Graham