Kenneth Granacki
The Villages,FL
Summary
Dynamic business professional with extensive experience in sales and customer service, consistently delivering exceptional results through effective communication and in-depth product knowledge. Committed to fostering team collaboration and driving exceptional outcomes, demonstrating adaptability and reliability in fast-paced environments. Proficient in financial management, strategic growth initiatives, and cultivating strong customer relations to enhance overall business performance. A results-oriented approach ensures alignment with organizational goals while exceeding client expectations.
Overview
36
36
years of professional experience
Work History
Owner
Bend Pet Resort LLC
Bend, OR
04.2002 - 11.2021
Bought a Boarding/Grooming Kennel facility that was doing about 250K a year in business. Expanded services to include Doggy Daycare, Luxury Suites, Training, and Agility growing to over a 700K per year and employing 15 people. Oversaw business 24/7 for all the animals in my care as well as employees and customers needs.
Commission Salesperson
Sears Roebuck
Burlington, WA
09.1987 - 03.2002
- Delivered exceptional customer service, enhancing shopping experiences and fostered customer loyalty. Started at the bottom in catalog department, quickly rising into commission sales. Once in electronics I soon rose to not only the top sales associate in my store, but became the top electronic salesperson in the company and the first to break $1 in annual electronics sales. Going above and beyond created lifetime customers.
Assistant Manager
McDonalds
Bellingham, WA
08.1985 - 10.1987
Started as a line cook in high school, moving to assistant manager training new staff on company policies and best practices. McDonald's gave me a foundation of following company built procedures and policies to run an efficient store.
Education
BA - Business/Accounting
Western Washington University
Bellingham, WAAssociate of Arts - University College Transfer
Skagit Valley College
Mount Vernon, WA100 Ton Master Captain - USCG Merchant Marine
Sea School
Jacksonville, FLSkills
- Product marketing
- Time management
- Product knowledge
- Communication
- Problem-solving
- Customer relations
- Relationship building
- Verbal and written communication
Affiliations
American Kennel Club- Breeder of Merit
American Kennel Club- Judge
Samoyed Club of America
Timeline
Owner
Bend Pet Resort LLC
04.2002 - 11.2021
Commission Salesperson
Sears Roebuck
09.1987 - 03.2002
Assistant Manager
McDonalds
08.1985 - 10.1987
BA - Business/Accounting
Western Washington University
Associate of Arts - University College Transfer
Skagit Valley College
100 Ton Master Captain - USCG Merchant Marine
Sea School
SALES SKILLS
Naturally skilled at interpersonal relationships of clients from all backgrounds. Able to assess and fill needs of clients while building customers for life. Good listening skills and understanding of clients needs while tailoring them to the company objectives. Going above and beyond expectations with knowledge and relatability to customers from all walks of life.
LEADERSHIP
Successful and advanced quickly at every position through hard work and knowledge of the needs of the clients.