Hi, I’m
Kenneth Gray
Macon,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
43
years of professional experience
Work History
Krispy Kreme /S&P Of Macon LLC
Area Manager of Operations
07.1996 - 02.2023
Job overview
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Spearheaded operational procedures and processes to improve efficiency and optimize operations.
- Built and maintained relationships with local vendors, suppliers and partners to maximize supply chain management.
- Enforced compliance with local, state and federal regulations and company standards.
- Traveled to over [Number] locations per week to manage each store and perform reviews of individual managers and employees.
Krispy Kreme
General Manager
07.1986 - 06.1996
Job overview
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
Sack N Save
Bakery Manager
02.1980 - 04.1986
Job overview
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Maintained and controlled inventory of baked goods.
- Maintained cleanliness and hygiene in bakery premises.
- Managed all baking operations professionally and handled all problems confidently.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Guaranteed all baked goods were cooked according to customers tastes and needs.
- Developed cost-effective strategies to drive bakery sales and optimize profits.
Education
KK University , Winston-Salem, NC
Master of Advanced Study from Bakery Science
06.1994
Create A Cake , Brandon, MS
Baking And Pastry Degree
02.1986
Callaway High School , Jackson, MS
High School Diploma
06.1983
Skills
- Performance Monitoring and Evaluation
- Community Organization
- Employee Performance Reviews
- Inventory Control Processes
- Supplier Evaluation
- Special Promotions Planning
Timeline
Area Manager of Operations
Krispy Kreme /S&P Of Macon LLC
07.1996 - 02.2023
General Manager
Krispy Kreme
07.1986 - 06.1996
Bakery Manager
Sack N Save
02.1980 - 04.1986
KK University
Master of Advanced Study from Bakery Science
Create A Cake
Baking And Pastry Degree
Callaway High School
High School Diploma
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