- Enjoy participating in running and cycling for overall physical and mental well-being
- I like working with my hands and fixing things
- Auto Repair/Restoration
Kenneth Hill
Parker,CO
Summary
Adaptable professional with extensive experience in customer service and retail. Recognized for addressing inquiries promptly and resolving issues, ensuring a positive shopping experience and fostering customer loyalty.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Sales Associate
Runners Roost
Aurora, CO
01.2021 - 12.2025
- Assisted customers in selecting running gear, enhancing overall shopping experience.
- Maintained detailed knowledge of product lines, ensuring accurate recommendations.
- Processed sales transactions efficiently using point-of-sale systems.
- Collaborated with team members to achieve store sales targets consistently.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed transactions efficiently using point-of-sale systems, enhancing customer experience.
- Implemented best practices for upselling and cross-selling, contributing to overall sales growth.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Participated in visual merchandising efforts to create attractive displays and stimulate buyer interest.
- Built lasting relationships with repeat customers through attentive service, creating a loyal client base that contributed significantly to store revenues.
Assistant Coach
Gilbert's Gazelles Training Group
Austin, TX
2015 - 2021
- Assisted Gilbert Tuhabonye in the day to day function of the group.
- Coaching new athletes through workout procedures.
- Providing support on the weekly long runs for over 100 runners.
- Substituted for Gilbert while he was fulfilling other obligations.
Owner/Operator
Kenny Hill Autoworks
Austin, TX
1972 - 2021
- Managed daily operations to ensure efficient workflow and customer satisfaction.
- Developed marketing strategies to increase brand awareness and attract new customers.
- Implemented quality control measures, improving service consistency and vehicle performance standards.
- Utilized automotive diagnostic tools to assess vehicle issues accurately and provide effective solutions.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated 6-8 employees to perform daily business functions.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Contributed positively to the local community through involvement in various Running and Cycling events.
Education
Bachelor of Arts - Industrial Arts
Southwest Texas State University
San Marcos, TXSkills
- Customer service, excellent people skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
Certification
ASE Certified Master Tech, (lapsed due to retirement)
Interests
Timeline
Sales Associate
Runners Roost
01.2021 - 12.2025
Assistant Coach
Gilbert's Gazelles Training Group
2015 - 2021
Owner/Operator
Kenny Hill Autoworks
1972 - 2021
Bachelor of Arts - Industrial Arts
Southwest Texas State University