Kenneth Hills
Arcadia,FL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
21
21
years of professional experience
Work History
Operation Manager
Scaffolding Sytems
08.2010 - 08.2011
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Grocery Store Owner
Mountain Grocery
08.1998 - 08.2008
- Consulted with customers to assess needs and propose optimal solutions.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Trained and motivated employees to perform daily business functions.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Interacted well with customers to build connections and nurture relationships.
Sales Representative
T.G. Lee
08.1990 - 08.1995
- Managed customer accounts to secure customer satisfaction and repeat business
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Education
Ged -
Skills
- Performance Monitoring and Evaluation
- Leadership
- Continuous Improvements
- Inventory Control
- Purchasing and Procurement
- Cost Containment
- Sales
- Operation Monitoring
- Schedule Oversight
- Workflow Planning
- Expense Reports
Timeline
Operation Manager - Scaffolding Sytems
08.2010 - 08.2011
Grocery Store Owner - Mountain Grocery
08.1998 - 08.2008
Sales Representative - T.G. Lee
08.1990 - 08.1995
North Fort Myers High School - Ged,
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