Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenneth Hunt

Peoria,AZ

Summary

Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.

Overview

43
43
years of professional experience

Work History

Service Technician

Recon Medical
01.1985 - 08.2015
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
  • Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
  • Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
  • Optimized performance of equipment through expert calibration processes tailored according to specific client requirements.
  • Diagnosed and repaired hardware, software and network issues to mitigate disturbances.
  • Conducted regular safety audits for serviced equipment, minimizing potential hazards in client environments.
  • Diagnosed and repaired problems with electrical and mechanical systems.

Service Technician for Sterilizers

ARS Interprises
03.1980 - 01.1985
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
  • Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
  • Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
  • Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
  • Optimized performance of equipment through expert calibration processes tailored according to specific client requirements.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Tested systems, noting issues and completing preventive maintenance.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.

Manufacturer

MCI
04.1972 - 06.1978
  • Collaborated with team members to achieve targets, resulting in increased productivity and timely order fulfillment.
  • Worked with raw materials to develop complete and commercially viable products.
  • Consistently met deadlines by prioritizing tasks effectively and efficiently managing resources.
  • Improved employee morale through effective communication strategies that fostered a sense of camaraderie among team members working towards common goals.
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Inspected and maintained equipment to keep items in top working condition.
  • Improved equipment functionality by conducting regular maintenance checks and repairs.
  • Collaborated with team members to complete larger repair projects efficiently.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.
  • Ensured smoother operations, maintaining accurate records of all maintenance activities.
  • Maintained compliance with industry regulations and standards through meticulous record-keeping practices.
  • Assisted management in developing long-term plans for equipment upgrades and replacements.

Education

High School Diploma -

California High School
Whittier, CA
06.1972

Skills

  • Installation and Repair
  • Attention to Detail
  • Preventive Maintenance
  • Troubleshooting ability
  • Customer Service
  • Valid Driver's License
  • Punctual and Reliable
  • Mechanical abilities
  • Troubleshooting skills
  • Flexible and Adaptable
  • Problem and Issue Resolution
  • Hand tool knowledge
  • Power tool proficiency
  • Repair Techniques
  • Equipment Troubleshooting
  • Diagnostic Testing
  • Mechanical Aptitude
  • Hand tool expertise
  • Equipment Inspection
  • Analytical Thinking
  • Diagnostics expertise
  • Diagnostics skill
  • Technical Support
  • System repairs
  • Welding skills

Timeline

Service Technician

Recon Medical
01.1985 - 08.2015

Service Technician for Sterilizers

ARS Interprises
03.1980 - 01.1985

Manufacturer

MCI
04.1972 - 06.1978

High School Diploma -

California High School

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Kenneth Hunt