Summary
Work History
Education
Skills
Timeline
Generic

Kenneth James

Phenix City,AL

Summary

Dynamic Grocery Manager with a proven track record at Publix, excelling in inventory coordination and customer service. Enhanced store performance through innovative merchandising strategies and effective team leadership, resulting in increased customer satisfaction and reduced waste. Skilled in relationship building and operations management, fostering a positive work environment for optimal team efficiency.

Work History

Grocery Manager

Publix
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Enhanced store presentation through regular merchandising updates and innovative display techniques.
  • Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Conducted regular performance evaluations to identify areas for improvement within the team.
  • Increased customer satisfaction by implementing efficient inventory management and product rotation systems.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Performed key tasks to promote inviting grocery store appearance.
  • Implemented loss prevention strategies, resulting in reduced shrinkage rates.
  • Improved overall sales by identifying market trends and optimizing product selection.
  • Optimized ordering processes to minimize stockouts while avoiding excessive inventory levels.
  • Cultivated strong relationships with key suppliers, negotiating favorable terms for bulk purchases or exclusive promotions.
  • Managed vendor relationships to ensure timely deliveries and consistent product quality.
  • Boosted employee morale by fostering a positive work environment and providing regular feedback.

Order Filler

Walmart Distribution Center
  • Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
  • Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
  • Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
  • Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.

Sales Associate

Dillards Department Store
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Smiths Station High School
Smiths,al

Skills

  • Coordination of inventory
  • Customer service and assistance
  • Verbal and written communication
  • Customer service management
  • Training and mentoring
  • Employee training
  • Complaint handling
  • Task delegation
  • Supply level management
  • Merchandising strategies
  • Safety monitoring
  • Employee management
  • Interpersonal and written communication
  • Scheduling coordination
  • Visual merchandising
  • Store maintenance
  • Workflow planning
  • Product merchandising
  • Expense tracking
  • Price structuring
  • Store opening
  • Promotion planning
  • Ordering of products
  • Product display oversight
  • Inventory merchandising
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking
  • Excellent communication
  • Organizational skills
  • Team leadership
  • Active listening
  • Relationship building
  • Operations management

Timeline

Grocery Manager

Publix

Order Filler

Walmart Distribution Center

Sales Associate

Dillards Department Store

Smiths Station High School
Kenneth James