Kenneth J. Dobbins
Las Vegas
Summary
A confident and reliable individual with a strong set of core values and a desire to use my knowledge and experience in a meaningful way.
Overview
11
11
years of professional experience
Work History
Referral Specialist / CSR (Contractor)
Salem Solutions
Las Vegas, NV
03.2025 - Current
- Process referrals for TricareWest
- Responsible for 100% accuracy on all inbound specialty referrals
- Assign correct servicing provider to each referral
- Inbound Call Center assisting both members and providers
- Remote
Medical Referral Clerk II (Contractor)
Prairie Quest Consulting
Las Vegas, NV
02.2024 - 03.2025
- Answer and direct calls for Nellis AFB referral management department
- Determine patient eligibility for services
- Obtain and update files and medical records
- Obtain documentation as requested by healthcare providers
- Schedule MTF appointments for assigned specialty clinics
- Assist patients with off-base referrals – 100% accuracy goal
Practice Manager
Las Vegas Sleep Center
Las Vegas, NV
11.2021 - 12.2023
- Oversee the daily operations and administration of medical practice
- Managing staff, budgets, and patient flow
- Compliance and Regulations – Ensure that the practice adheres to all relevant healthcare regulations, safety standards, and legal requirements
- Building and maintaining relationships with insurance providers, vendors, and other stakeholders
- Credential incoming providers as needed
- Assist practice physician with special projects as needed
Assistant BOM / HR Manager
Mountain View Care Center
Boulder City, NV
08.2020 - 11.2021
- Medicare/Medicaid and private insurance billing
- Manage accounts payable/receivable and resident trust accounts
- Interview and onboarding nursing staff
- Weekly and daily payroll/timekeeping
- Assist with ensuring that the facility adheres to all relevant healthcare regulations, safety standards, and legal requirements
Sr. Medical Assistant
Comprehensive Cancer Centers of NV
Henderson, NV
10.2017 - 08.2020
- Patient preparation and assistance
- Assist with exams and procedures
- Specimen collection and testing
- Patient Education and managing patient records
- Maintain a clean and safe environment
- Following established protocols
- Continuous learning by staying up to date on the latest medical advancements
Adjunct Professor
Brightwood College
Las Vegas, NV
05.2017 - 10.2017
- Instructor for Medical Assistant Program - Certificate and Associate Degree Programs
Medical Assistant
Southwest Medical Associates
Las Vegas, NV
05.2015 - 05.2017
- Patient preparation and assistance
- Assist with exams and procedures – EKG, Wound Care
- Specimen collection and testing
- Maintain a clean and safe environment
- Scheduling appointments
- Refill patient prescriptions following established protocols
Education
Doctor of Healthcare Administration -
Virginia University of Lynchburg
08-2022
MBA - Human Resource Management
American InterContinental University
12-2017
Bachelor of Healthcare Management - undefined
American InterContinental University
11-2016
Skills
- Customer Service
- Computer Literacy
- Critical Thinking
- Leadership
- Time Management
- Conflict Resolution
- Interpersonal Communication
- Creativity
- Attention to detail
- Problem Solving
- Organizational Skills
- Written and Oral Communication
Timeline
Referral Specialist / CSR (Contractor)
Salem Solutions
03.2025 - Current
Medical Referral Clerk II (Contractor)
Prairie Quest Consulting
02.2024 - 03.2025
Practice Manager
Las Vegas Sleep Center
11.2021 - 12.2023
Assistant BOM / HR Manager
Mountain View Care Center
08.2020 - 11.2021
Sr. Medical Assistant
Comprehensive Cancer Centers of NV
10.2017 - 08.2020
Adjunct Professor
Brightwood College
05.2017 - 10.2017
Medical Assistant
Southwest Medical Associates
05.2015 - 05.2017
MBA - Human Resource Management
American InterContinental University
Bachelor of Healthcare Management - undefined
American InterContinental University
Doctor of Healthcare Administration -
Virginia University of Lynchburg