Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Interests
Work Availability
Work Preference
Software
Timeline
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KENNETH JINSEOK OH

KENNETH JINSEOK OH

Tempe,AZ

Summary

Developed strong problem-solving and communication skills in fast-paced customer service environment. Demonstrated ability to manage multiple tasks and resolve conflicts efficiently. Seeking to leverage these transferable skills in new and dynamic field.

Energetic and customer-focused with knack for problem-solving and effective communication. Possess knowledge of customer service principles and conflict resolution, coupled with strong interpersonal and organizational skills. Dedicated to delivering exceptional service and ensuring customer satisfaction.

Offering excellent communication and problem-solving abilities, ready to thrive in customer-focused environment. Brings strong understanding of service principles and ability to quickly learn and adapt to new processes and tools. Ready to use and develop organizational and interpersonal skills in teacher role.

Professional service professional with strong track record in delivering customer satisfaction and efficient problem resolution. Known for exceptional communication skills, adaptability, and focus on teamwork to achieve optimal results. Expertise includes handling customer inquiries, managing service processes, and ensuring quality standards are met. Recognized for reliability and ability to thrive in dynamic environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Social Service Agent (Mandatory Military Service)

Goyang City Disabled Daycare Center
08.2023 - 05.2025
  • The disabled daycare center's work schedule is 9 to 6. Help people with intellectual disabilities. The working part could be separated into three parts. First, make people experience a society that they could navigate by themselves. For example, buying groceries, traveling the mainstream in Korea, visiting museums, and getting help with historical events, etc. Second, provide people with the proper and healthy meals at lunch. The third helps people learn about their social rights and follow the rules they must adhere to in order to exercise their rights, both inside and outside the center.
  • Collaborated with interdisciplinary teams to deliver comprehensive support, resulting in improved quality of life and increased reliability of care services
  • Coordinated daily routines for people with intellectual disabilities, ensuring 100% on-time participation by managing shuttle transport and meals
  • Maintained activity records, supporting people with intellectual disabilities, resulting in support/resolution
  • Ensured client safety during emergencies and unexpected challenges by responding effectively and minimizing disruptions over a decade
  • Established trust with families through empathetic communication and professionalism, ensuring consistent support for people with intellectual disabilities, over a decade of similar experience

Education

Bachelor of Science - Finance

Arizona State University
Tempe, AZ
05.2027

Skills

  • Financial Accounting (Balance Sheet & Income Statement)
  • Managerial Accounting (Cost Analysis
  • Budgeting
  • Decision-Making)
  • Excel (formulas
  • Data organization)
  • Tableau (data visualization
  • Dashboards LinkedIn Certified)
  • Data organization
  • Excel
  • Charts
  • Tableau
  • Dashboards
  • SQL

Accomplishments

  • Documented and resolved real case study from intel which led to team worked result.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

Arizona State University - Data Analytics Track - Arizona State University May 2023 - Aug 2023

Languages

English
Professional Working
Korean
Native or Bilingual

Interests

  • Gym Workouts
  • Martial Arts
  • Swimming
  • Playing Sports

Interests

  • Stock
  • Finance
  • Consulting
  • Economics

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Internship

Location Preference

On-SiteRemote

Important To Me

Company CultureCareer advancement

Software

Powerpoint

Microsoft word

Excel & SQL

Tebleau

Timeline

Social Service Agent (Mandatory Military Service)

Goyang City Disabled Daycare Center
08.2023 - 05.2025

Bachelor of Science - Finance

Arizona State University