Summary
Overview
Work History
Education
Skills
Websites
Certification
Affiliations
Timeline
Generic

Kenneth Jones

Lexington,KY

Summary

Dependable and adaptable professional with comprehensive expertise in inventory management, technical network support, and auditing.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Inventory Control Specialist

Lakeshore Learning Materials
Midway, KY
05.2021 - 01.2025
  • Executed cycle counts to reconcile inventory and identify discrepancies' root causes.
  • Managed removal and disposition of obsolete inventory to ensure product freshness.
  • Processed damaged and returned products for vendor compensation related to errors.
  • Analyzed inventory data to deliver status reports for management review.
  • Operated material handling equipment to efficiently move and organize stock.
  • Collaborated with sales and operations teams to align inventory levels with demand forecasts.
  • Troubleshot shipping and receiving issues while adhering to corporate procedures.
  • Managed end-of-life inventory to minimize losses and maximize returns.

Technical Support/Network Specialist

Conduent
Lexington, KY
12.2019 - 03.2021
  • Provided real-time network system support to internal and external customers.
  • Delivered technical support, significantly reducing downtime through timely issue resolution.
  • Supported network monitoring and administration for remote operations centers.
  • Trained users on network applications to minimize errors and enhance productivity.
  • Documented incoming support requests with detailed resolution logs.
  • Evaluated network performance to optimize traffic flow and maintain security.
  • Responded to client technical support requests via phone, email, and chat service.
  • Administered and maintained network systems to ensure consistent performance and security.

Administrator/Auditor

United Parcel Service
Louisville, KY
01.2015 - 11.2019
  • Conducted audits and communicated findings through formal reports.
  • Evaluated compliance with internal control procedures by examining processes and documents.
  • Collected and analyzed data to assess operational compliance.
  • Researched problems and developed policies to comply with new regulations.
  • Provided detailed analysis and documentation for recorded transactions.
  • Facilitated interdepartmental communication to support project completion.
  • Handled correspondence, including drafting emails, memos, and reports for senior management.
  • Maintained organized filing system for contracts and invoices.

Education

Associate of Business Administration - Business Administration

Jefferson Community And Technical College
Louisville, United States
01.2019

Skills

  • Inventory management and verification
  • Technical writing
  • End-user support
  • Staff training and development
  • Troubleshooting and problem solving
  • Documentation and reporting
  • Quality assurance
  • Computer system diagnostics software
  • Active directory
  • Time management strategies
  • Customer service
  • System updates and maintenance
  • Database management
  • Warehouse management systems
  • Network troubleshooting

Certification

  • Currently enrolled in Machine Learning Artificial Intelligence Program to receive certification. Completion date is June 2025

Affiliations

  • Member of countless sports teams
  • Future Business Leaders of America
  • Panel speaker at High Schools delivering information and answering questions on college success
  • Volunteer work for Brightside and Salvation Army

Timeline

Inventory Control Specialist

Lakeshore Learning Materials
05.2021 - 01.2025

Technical Support/Network Specialist

Conduent
12.2019 - 03.2021

Administrator/Auditor

United Parcel Service
01.2015 - 11.2019

Associate of Business Administration - Business Administration

Jefferson Community And Technical College

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