Kenneth Jones
Lexington,KY
Summary
Dependable and adaptable professional with comprehensive expertise in inventory management, technical network support, and auditing.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Inventory Control Specialist
Lakeshore Learning Materials
Midway, KY
05.2021 - 01.2025
- Executed cycle counts to reconcile inventory and identify discrepancies' root causes.
- Managed removal and disposition of obsolete inventory to ensure product freshness.
- Processed damaged and returned products for vendor compensation related to errors.
- Analyzed inventory data to deliver status reports for management review.
- Operated material handling equipment to efficiently move and organize stock.
- Collaborated with sales and operations teams to align inventory levels with demand forecasts.
- Troubleshot shipping and receiving issues while adhering to corporate procedures.
- Managed end-of-life inventory to minimize losses and maximize returns.
Technical Support/Network Specialist
Conduent
Lexington, KY
12.2019 - 03.2021
- Provided real-time network system support to internal and external customers.
- Delivered technical support, significantly reducing downtime through timely issue resolution.
- Supported network monitoring and administration for remote operations centers.
- Trained users on network applications to minimize errors and enhance productivity.
- Documented incoming support requests with detailed resolution logs.
- Evaluated network performance to optimize traffic flow and maintain security.
- Responded to client technical support requests via phone, email, and chat service.
- Administered and maintained network systems to ensure consistent performance and security.
Administrator/Auditor
United Parcel Service
Louisville, KY
01.2015 - 11.2019
- Conducted audits and communicated findings through formal reports.
- Evaluated compliance with internal control procedures by examining processes and documents.
- Collected and analyzed data to assess operational compliance.
- Researched problems and developed policies to comply with new regulations.
- Provided detailed analysis and documentation for recorded transactions.
- Facilitated interdepartmental communication to support project completion.
- Handled correspondence, including drafting emails, memos, and reports for senior management.
- Maintained organized filing system for contracts and invoices.
Education
Associate of Business Administration - Business Administration
Jefferson Community And Technical College
Louisville, United States01.2019
Skills
- Inventory management and verification
- Technical writing
- End-user support
- Staff training and development
- Troubleshooting and problem solving
- Documentation and reporting
- Quality assurance
- Computer system diagnostics software
- Active directory
- Time management strategies
- Customer service
- System updates and maintenance
- Database management
- Warehouse management systems
- Network troubleshooting
Certification
- Currently enrolled in Machine Learning Artificial Intelligence Program to receive certification. Completion date is June 2025
Affiliations
- Member of countless sports teams
- Future Business Leaders of America
- Panel speaker at High Schools delivering information and answering questions on college success
- Volunteer work for Brightside and Salvation Army
Timeline
Inventory Control Specialist
Lakeshore Learning Materials
05.2021 - 01.2025
Technical Support/Network Specialist
Conduent
12.2019 - 03.2021
Administrator/Auditor
United Parcel Service
01.2015 - 11.2019
Associate of Business Administration - Business Administration
Jefferson Community And Technical College