Kenneth Kendall
Bountiful,Utah
Summary
Proven leader and dedicated Business Owner with a track record of enhancing customer satisfaction and strengthening company reputation at Perform Heating and Cooling. Leveraged expertise in HVAC installations and financial management, alongside exceptional customer service and attention to detail, to drive business success. Demonstrated ability to exceed expectations, ensuring fiscal responsibility and quality service delivery.
Overview
40
40
years of professional experience
Work History
Business Owner
Perform Heating and Cooling
1994.10 - 2023.03
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- HVAC mostly residential repair and installations of furnaces and Air Conditioners
HVAC Installer
Brookwood Heating and Cooling
1993.02 - 1994.10
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Located and marked pipe positions, hole passages and duct connections in walls and floors.
Quality Control Inspector
Natter Manufacturing
1989.02 - 1993.09
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Painter
Natter Manufacturing
1985.05 - 1989.03
- Painted surfaces on main frame computer chassis and doors on a conveyer line using spray guns, and ransberg machines.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Prepped parts before hanging on conveyer line
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
Business Owner
Executive Car Care
1983.03 - 1985.05
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Detailed cars from dealerships and private customers including steam cleaning engines, cleaning and waxing exteriors, cleaning of interiors
Education
No Degree - Electrical
Salt Lake Community College
Salt Lake City, UT06.1992
High School Diploma -
Kearns High School
Kearns, UT08.1980
Skills
- Customer Service
- Customer Relations
- Attention to Detail
- Driven and Determined
Timeline
Business Owner
Perform Heating and Cooling
1994.10 - 2023.03
HVAC Installer
Brookwood Heating and Cooling
1993.02 - 1994.10
Quality Control Inspector
Natter Manufacturing
1989.02 - 1993.09
Painter
Natter Manufacturing
1985.05 - 1989.03
Business Owner
Executive Car Care
1983.03 - 1985.05
No Degree - Electrical
Salt Lake Community College
High School Diploma -
Kearns High School
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