Kenneth Killebrew
Oak Park
Summary
Dynamic and dependable professional with experience at Anita's Kitchen, excelling in high-pressure environments. Proven ability to enhance customer satisfaction through excellent communication and strategic planning. Skilled in cash handling and relationship building, ensuring accuracy and fostering repeat business. Recognized for critical thinking and calm decision-making during busy shifts.
Overview
2
2
years of professional experience
Work History
Host
Anita's Kitchen
10.2024 - 05.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Sales Associate
Honey Baked Ham
05.2023 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
BBA - Digital Marketing
Western Michigan University
Kalamazoo, MI05-2027
Associate of Arts - Digital Marketing
Oakland Community College
Bloomfield Hills, MI05-2025
High School Diploma -
Ferndale High School
Ferndale, MI06-2024
Skills
- Strategic planning
- Critical thinking
- Attention to detail
- Dependable and responsible
- Excellent communication
- Calm under pressure
- Decision-making
Affiliations
- Motown Dream Team Organization
- AVID
- Enstuah Financial Group
Timeline
Host
Anita's Kitchen
10.2024 - 05.2025
Sales Associate
Honey Baked Ham
05.2023 - 09.2024
BBA - Digital Marketing
Western Michigan University
Associate of Arts - Digital Marketing
Oakland Community College
High School Diploma -
Ferndale High School
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