Kenneth Kirby
Home Depot
8129 62nd Ave,WI
11
years of professional experience
Dynamic Department Supervisor at Home Depot with a proven track record in enhancing customer service and optimizing inventory management. Leveraged leadership skills to boost staff productivity and ensure workplace safety, resulting in improved customer relations and operational efficiency. Expert in POS systems and adept at problem resolution.
Work History
Department Supervisor
11 Years 1 Month- Monitor daily department activities to maintain an effective workflow and support team productivity.
- Perform inventory management activities designed to minimize stock errors and improve product availability.
- Assist customers and team members with product-related questions, concerns, and problem resolution.
- Develop team members' product knowledge and customer service skills to improve the accuracy and quality of customer interactions.
- Coordinate staff schedules to maintain appropriate coverage during high-volume periods and changing operational needs.
- Promote workplace safety and adherence to established operating procedures.
- Use POS and store systems to support accurate transactions, product information, and day-to-day department operations.
- Identify and resolve operational issues while maintaining a customer-focused approach.
- Organize products and department activities to support efficient handling, availability, and customer service.
- Work collaboratively with team members to address issues and maintain consistent department operations.
Education
High School Diploma
Skills
Inventory Management & Accuracy
Product Handling & Organization
Customer Service & Inquiries
Problem Resolution
Product Knowledge
Operational Procedures
Workplace Safety
Documentation & Organization
Team Leadership
Time Management
Workflow Coordination
POS Systems
Timeline
Department Supervisor
Home Depot
08.2015 - CurrentRead More
Big Foot High School
High School Diploma
Read More