KENNETH LYNCH
Summary
Experienced office technician with a strong background in administrative support and customer service. Proven ability to efficiently handle various tasks, utilizing exceptional planning and problem-solving skills. Effective communication skills contribute to building positive relationships with colleagues and clients. Dedicated professional consistently delivering high-quality work and thriving in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Technician (Typing)
Department of General Services
04.2024 - Current
- Coordinates and schedules meetings and appointments
- Proofreads documents for accuracy and completeness
- Assists with onboarding of new employees
- Compiles and analyzes data to produce reports
- Inputs data into spreadsheets and databases
- Creates and updates tracking spreadsheets using Microsoft Excel
E-Commerce Department Manager
Safeway
12.2021 - 07.2023
- Defined clear targets and objectives and communicated to other team members
- Controlled resources and assets for department activities to comply with industry standards and government regulations
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills
- Established team priorities, maintained schedules and monitored performance
Lifeguard
Golfland Sunsplash
06.2021 - 08.2021
- Attentively monitored swimmers to identify distress
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly
- Observed weather and water conditions and alerted visitors to potential dangers
Service Technician
The Trenchless Company
01.2020 - 04.2020
- Communicated with clients to decipher nature of reported issues
- Performed troubleshooting for all types of commercial and residential plumbing
- Described diagnosed problems to customers and offered solutions
Grocery Clerk
Bel Air Supermarket
05.2017 - 11.2019
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases
- Greeted customers entering store and responded promptly to customer needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Learned duties for various positions and provided backup at key times
Education
Associate of Science - Social and Behavioral Sciences
Sierra College
12-2020
Associate of Arts - Liberal Arts
Sierra College
12-2020
Skills
- Research and data analysis
- Report preparation
- Training and mentoring
- Excel proficiency
- Schedule management
- Compliance monitoring
Accomplishments
- Made the President's Honor Roll for the Fall 2016 and Fall 2020 semesters by maintaining a G.P.A. of 3.5 or higher
- Graduated from El Camino Fundamental High School with Honors, by achieving a cumulative G.P.A. of 3.5 or higher
Certification
- Microsoft Excel 2016 Beginners & Intermediate Excel Training at Udemy for Business
- Master Microsoft Outlook - Outlook from Beginner to Advanced at Udemy for Business
- Mastering Microsoft Word 365 at Udemy for Business
- R.D. Craig Assessments - Speed & Accuracy 5-Minute Typing Test (41 words per minute)
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Office Technician (Typing)
Department of General Services
04.2024 - Current
E-Commerce Department Manager
Safeway
12.2021 - 07.2023
Lifeguard
Golfland Sunsplash
06.2021 - 08.2021
Service Technician
The Trenchless Company
01.2020 - 04.2020
Grocery Clerk
Bel Air Supermarket
05.2017 - 11.2019
Associate of Science - Social and Behavioral Sciences
Sierra College
Associate of Arts - Liberal Arts
Sierra College
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