Kenneth McFarland
Austin,TX
Summary
Dedicated professional with extensive experience in mail handling and operations. Skilled in effective communication, problem-solving, and workplace safety. Committed to fostering a collaborative environment and training new team members to enhance operational efficiency.
Overview
1
1
Certification
41
41
years of professional experience
Work History
Mail Handler
United States Postal Service, USPS
8225 Cross Park Dr. Austin Tx. 78714
01.1993 - 04.2018
- Operated advanced sorting machinery, enhancing processing efficiency and maintaining equipment functionality.
- Sorted and distributed incoming mail, ensuring accurate and timely delivery to designated routes.
- Assisted in training new staff on mail handling procedures and safety protocols, fostering a collaborative work environment.
- Monitored inventory levels of mailing supplies, coordinating replenishment to prevent operational delays.
Howitzer Section Chief
United States Army
Ft.Hood Texas, Ft. Riley Ks. Germany, S.W. Asia
11.1982 - 01.1992
- Led team training sessions on artillery tactics and maintenance procedures, enhancing crew proficiency.
- Developed and implemented standard operating procedures for howitzer deployment and operation efficiency.
- Supervised howitzer operations, ensuring compliance with safety protocols and operational standards.
- Coordinated logistical support for artillery units, optimizing resource allocation and equipment readiness.
Circulation Retention Supervisor
Austin American Statesman
166 East Riverside Austin Tx.
09.1981 - 11.1982
- Developed retention strategies to enhance customer loyalty and satisfaction.
- Trained team members on best practices for customer engagement and retention techniques.
- Implemented data-driven initiatives that streamlined communication with subscribers.
- Analyzed customer feedback to identify trends and improve service delivery.
Labratory Clerk
Brackenridge Hospital
Austin, TX
11.1980 - 11.1981
- Processed and organized patient samples for testing, maintaining accuracy and compliance with protocols.
- Collaborated with medical staff to streamline specimen collection procedures, enhancing workflow efficiency.
- Managed laboratory inventory and supplies, ensuring optimal stock levels for daily operations.
- Trained new clerks on laboratory procedures and software systems, fostering a knowledgeable team environment.
Clinic Admission Clerk
Michael Reese Hospital & Medical Center
2929 Ellis Chicago Il.
06.1977 - 08.1980
- Processed patient admissions and discharges with accuracy and attention to detail.
- Assisted healthcare professionals by managing appointment scheduling efficiently.
- Coordinated communication between departments to streamline patient care workflows.
- Maintained organized medical records, ensuring compliance with hospital protocols.
Education
Bachelor of Science - Business Administration And Management
Huston Tillotson University
Austin, TX05-1981
Skills
- Mail handling
- Workplace safety
- Mail sorting
- Deadline oriented
- Package handling
- Sorting machinery operation
- Team collaboration
- Safety compliance
Accomplishments
- Improved customer-facing post office activities [Number]%.
Certification
Austin P@DC Tour 1 Safety Captain 18 years. Mail Handler Chief Union Steward 10
Timeline
Mail Handler
United States Postal Service, USPS
01.1993 - 04.2018
Howitzer Section Chief
United States Army
11.1982 - 01.1992
Circulation Retention Supervisor
Austin American Statesman
09.1981 - 11.1982
Labratory Clerk
Brackenridge Hospital
11.1980 - 11.1981
Clinic Admission Clerk
Michael Reese Hospital & Medical Center
06.1977 - 08.1980
Bachelor of Science - Business Administration And Management
Huston Tillotson University