Kenneth Naujock

• Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
• Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
• Computed and recorded totals and transactions using [Software] and [Software].
• Engaged in customer follow-up phone calls to promote quality and consumer satisfaction.
• Reduced vehicle downtime for clients by performing thorough inspections and identifying necessary repairs.
• Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.

Supported foreman with modular erection and checked steel materials for proper placement.

• Coordinated with other departments within the organization to ensure smooth workflow between design, manufacturing, and delivery stages.
• Set up and operated shears, brakes and presses to complete jobs to required specifications.
• Aligned and welded steel units into place, assessing each component for accuracy.
• Improved material handling procedures for cost savings and minimized waste during the steel fabrication process.
• Cut metal components to required lengths using metal shears, hacksaws, and bar cutters.
• Provided guidance to junior team members, fostering an atmosphere of teamwork and professional growth within the steelworking department.
• Inspected completed steel structures for alignment and compliance.
• Participated in cross-functional teams for large-scale projects, leveraging individual skills and expertise to achieve successful outcomes.
• Operated all heavy machinery safely to avoid injuries and accidents.
• Contributed towards meeting deadlines by efficiently prioritizing tasks based on project specifications and timeline requirements.
• Managed press, brake and roll operations, fabricating sheet steel to specified dimensions and configurations.

• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Enhanced employee performance through regular training, coaching, and feedback on best practices in the car wash industry.
• Managed daily operations for optimal efficiency and profitability, including scheduling staff and overseeing inventory management.
• Completed daily operational paperwork, order records and payment receipts for up-to-date documentation.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Achieved customer satisfaction by providing high-quality professional service.
• Analyzed sales trends to identify opportunities for upselling additional services or offering promotional discounts.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Collaborated with other managers to develop company-wide policies aimed at improving overall operational efficiency and reducing costs.
• Promoted exceptional customer service, addressing complaints promptly and ensuring repeat business from satisfied clients.
• Evaluated staff performance regularly through individual meetings, setting clear expectations for improvement when needed.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Conducted periodic competitive analysis to stay informed of industry trends and best practices, implementing relevant strategies into business operations.
• Fostered a culture of continuous improvement by encouraging staff to share ideas for process enhancements, implementing feasible suggestions that yielded positive results.
• Established open communication channels between employees and management, fostering an inclusive work environment where concerns could be addressed promptly.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Developed detailed plans based on broad guidance and direction.
• Designed effective employee schedules that optimized productivity while minimizing labor costs.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Established team priorities, maintained schedules and monitored performance.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.