Kenneth O'Neal

Work History

BSN SPORTS

05.2021 - Current

Increased sales revenue by identifying and targeting high-potential markets and customer segments.
Developed strategic sales plans for driving growth in key market segments, resulting in significant business expansion.
Negotiated favorable contracts with clients, securing long-term partnerships and steady revenue streams.
Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
Reached performance objectives and generated over $550,000 in sales.
Spent 20% of work time traveling to connect with customers and demonstrate products.
Managed customer accounts to secure customer satisfaction and repeat business.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

Nestle

08.2019 - 05.2021

Increased sales by diligently managing assigned route and maintaining strong relationships with customers.
Enhanced customer satisfaction by providing timely deliveries and addressing concerns promptly.
Achieved consistent sales growth by identifying potential clients and presenting product offerings tailored to their needs.
Improved account retention by closely monitoring inventory levels and ensuring optimal product availability at all times.
Immediately addressed problems with customers to promote speedy resolution.
Delivered orders to customers to drive full satisfaction.
Operated delivery vehicles safely and efficiently.
Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
Completed daily pre- and post-trip vehicle inspections.
Stocked shelves and loaded orders to prepare deliveries.
Maintained records of sales and customer information to support accuracy.

Trinity FIt

02.2015 - 08.2019

Improved gym membership retention by developing and implementing personalized fitness programs for clients.
Increased gym revenue through effective marketing strategies and community outreach initiatives.
Enhanced overall client satisfaction by consistently maintaining a clean, safe, and welcoming gym environment.
Managed daily operations of the gym, including staff scheduling, equipment maintenance, and financial oversight.
Achieved growth in membership numbers by offering special promotions, referral incentives, and targeted advertising campaigns.
Implemented diverse group fitness classes to cater to various skill levels and interests among clients.
Recruited hired, trained, and motivated a team of professional fitness instructors to deliver exceptional service to clients.
Collaborated with local businesses for cross-promotional opportunities, strengthening community ties and increasing brand visibility.
Evaluated member feedback on gym facilities and services to make continuous improvements in response to their needs.
Developed strategic partnerships with local healthcare providers for referrals and recommendations to drive new membership sales.
Consulted with customers to assess needs and propose optimal solutions.
Prepared bank deposits and handled business sales, returns and transaction reports.
Prepared annual budgets with controls to prevent overages.
Interacted well with customers to build connections and nurture relationships.