Dynamic professional with a proven track record of delivering exceptional customer service and resolving conflicts. Committed to maintaining high standards and compliance in all tasks.
Overview
7
7
years of professional experience
Work History
Cable Fabrication Technician
Science Applications International Corporation
North Charleston, SC
02.2025 - Current
Assemble complex components after careful review of project specifications and directions.
Measure and mark cutting lines on materials and products.
Perform quality assurance tests on products to adhere to production standards.
Guest Service Agent
Hampton Inn & Suites By Hilton
North Charleston, SC
02.2023 - 02.2025
Greeted a large volume of guests and provided personalized support to meet unique needs, and promote brand loyalty.
Managed guest check-in and check-out procedures, reservations and payments.
Resolved guest challenges and complaints by applying resourceful and actionable solutions.
Balanced hotel accounts at end of each shift.
Certified Pool Operator
Atkinson Pool Company
, USA
01.2018 - 11.2022
Chemical balancing and maintenance of high-end residential, commercial swimming pools on Kiawah Island, Sullivan’s Island, Isle of Palms, and Mount Pleasant.
Addressing customer concerns as they arise.
Ensured that pools were kept DHEC-compliant.
The position included some minor sales of chemicals and products associated with swimming pools.