Kenneth Rogel
East Stroudsburg,PA
Summary
Experienced with account management, ensuring accurate and efficient updates. Utilizes problem-solving skills to address and resolve account discrepancies effectively. Eager and motivated to adapt and learn quickly to create a stronger work environment.
Overview
5
5
years of professional experience
Work History
Account Maintenance Specialist
Shift4
Center Valley, PA
04.2025 - Current
- Managed account updates and maintenance for diverse client portfolios.
- Collaborated with cross-functional teams to resolve client inquiries efficiently and effectively.
- Streamlined processes to enhance accuracy of account information management.
- Reviewed sensitive IRS and bank account paperwork to ensure compliance and legality for updates.
HR Intern
Baker Tilly Vantagen
Clarks Summit, PA
08.2023 - 01.2025
- Created and accurately updated spreadsheets for clients in company databases
- Worked in a team to implement new clients into the company
- Reviewed and updated insurance rates and policies in company databases
- Assisted in implementing and creating a new data managing system for employees
- Handled and updated benefit plans for Cobra, HSA, and FSA
General Merchandise
Target
Stroudsburg, PA
04.2021 - 01.2025
- Worked in a team using equipment while following proper guidelines
- Use communication and problem-solving skills to assess and meet customers’ needs
- Efficiently and accurately handle sale, return, and exchange transactions
Education
Bachelor of Science - Human Resource Studies
The University of Scranton, Panuska College of Professional Studies
Scranton, PA12.2024
Skills
- Data management
- Account administration
- Cross-functional coordination
- Recordkeeping and documentation
- Adaptability and Flexibility
EDUCATIONAL HIGHLIGHTS
- Worked within People-Trak HRIS System to accurately record information
- Created and input new employee information from scratch as well as implement trainings
- Worked a case study project to accurately input correct procedures and information within the specific company standards
- Demonstrated proper recruitment/advertising techniques to create a job post for a semester long project
- Accurately and efficiently created job reward matrix and job analysis
- Effectively operated company websites to create plans for socialization, retention, and labor markets
Timeline
Account Maintenance Specialist
Shift4
04.2025 - Current
HR Intern
Baker Tilly Vantagen
08.2023 - 01.2025
General Merchandise
Target
04.2021 - 01.2025
Bachelor of Science - Human Resource Studies
The University of Scranton, Panuska College of Professional Studies