Kenneth Rosales
Downey,California
Summary
Enthusiastic Assistant offers background in problem-solving while serving in multiple roles. Assists organizational efforts with attention to detail and courtesy. Brings organized attitude to completing tasks, entering data and answering phones.
Overview
5
5
years of professional experience
Work History
Staff Assistant II
Partners In Diversity/LADPH
Alhambra, CA
08.2023 - Current
- Utilized data analysis techniques to examine the effectiveness of a new bed management system and monitor substance use disorder patient demographics.
- Analyzed and evaluated data to make recommendations on increasing productivity within the division.
- Tracked responses on Network Adequacy Certification Tool from SUD treatment providers.
- Designed and implemented assignment tracking system for SND Division Chief and Managers using spreadsheets in Excel and managed tracking system.
- Facilitated communication and collaboration between division and health care insurance firms.
- Facilitated the transmission of authorizations from SUD treatment facilities to health insurance providers.
- Procured and distributed materials promoting SAPC's Substance Abuse Service Helpline.
- Proctored interviews for prospective employees in the SND division.
- Attended and assisted with Harm Reduction meetings with health care providers regarding the R95 initiative.
Administrative Aide
22nd Century Technologies/LADPH
Norwalk, CA
08.2022 - 08.2023
- Data entry of vaccine recipient demographics
- Health history intake and record-keeping
- Navigated myTurn and myCaVax database for data entry and identifying previous vaccine records of patients
- Assisted clients with rudimentary information about COVID-19 and Flu vaccines
- Assisted in logistic tracking of supplies for vaccine POD
- Established and coordinated effective teamwork with nurses on patient intake
- Distribution of sanitary materials and COVID-19 rapid antigen tests
- Performed outreach in local communities through distribution of informational materials
- Performed duties in different locations based on needs of surrounding communities.
Recreation Leader II
City of Norwalk
Norwalk, CA
12.2018 - 08.2022
- Answered, screened, and transferred phone calls to appropriate parties
- Directed appropriate information to callers regarding city programs and activities
- Storing and organizing files electronically and in cabinets in detail-oriented manner
- Checked in members of facility as well as input demographic information into city database
- Utilized Microsoft Excel to organize and inventory items for data entry
- Created spreadsheets for keeping track of equipment
- Proofread and organized receipts and invoices for office equipment and department purchases
- Assisted customers with applications and forms pertaining to services and programs
- Promoted city services and programming to public
- Trained and supervised over 20 new employees
- Engaged participants in recreational activities and team-building exercises.
Education
Master of Science - Kinesiology: Sport & Exercise Psychology
California State University Long Beach
05.2022
Bachelor of Science - Sport Psychology & Leadership
California State University Long Beach
05.2019
Skills
- Microsoft Office expertise
- Project Coordination
- Database administration
- Administrative Support
- Calendar Management
- Scheduling and Planning
- Employee training and development
- Data Entry
Languages
English
Native/ Bilingual
Spanish
Full Professional
References
References available upon request.
Timeline
Staff Assistant II
Partners In Diversity/LADPH
08.2023 - Current
Administrative Aide
22nd Century Technologies/LADPH
08.2022 - 08.2023
Recreation Leader II
City of Norwalk
12.2018 - 08.2022
Master of Science - Kinesiology: Sport & Exercise Psychology
California State University Long Beach
Bachelor of Science - Sport Psychology & Leadership
California State University Long Beach