Kenneth Rull
Muskegon
Summary
Versatile and reliable, with a proven track record in customer service and logistics, honed at companies like La Colombe Coffee Roasters. Skilled in forklift operation and GPS route planning, I excel in fast-paced environments, ensuring timely deliveries and maintaining a clean driving record. Demonstrated ability to uplift team dynamics while achieving operational efficiencies.
Overview
5
5
years of professional experience
Work History
Delivery Driver
S&t Expediting
06.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Completed on-time deliveries by choosing best and most efficient routes.
Material Handler
Peregrine Woods
10.2023 - 03.2024
Material Handler
Bay Logistics
07.2023 - 10.2023
- Maintained clean, orderly work environment free of hazards.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Material Handler
La Colombe Coffee Roasters
11.2021 - 07.2023
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Transported inventory items to appropriate locations.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Material Handler
Adac Plastics
09.2019 - 11.2021
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Transported inventory items to appropriate locations.
Sales Associate
WESCO
09.2004 - 12.2006
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Sales Associate
ABC Warehouse
01.2004 - 08.2004
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about sizing, accessories, and merchandise care.
Commercial Roofer
J Steven’s Construction
09.2002 - 09.2003
- Worked with rubber roofing systems.
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Optimized workflow by organizing tools and equipment efficiently on the job sites
Pawnbroker
East Side Pawn
06.2001 - 08.2002
- Checked, organized and displayed inventory attractively to promote patron interest.
- Assisted customers with redeeming pawned items, ensuring accurate documentation and proper payment processing.
- Negotiated sale prices to reach target profit margins while reaching suitable pricing for customer.
- Resolved customer disputes tactfully and professionally to maintain positive customer experiences.
Customer Service Representative
G&j Market
01.2001 - 06.2001
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Diploma - General Studies
Oakridge High School
Muskegon, MI06.1999
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Problem-solving
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
- GPS and route planning
- Heavy lifting
- Order picking and processing
- Stocking and inventory
- Forklift operation
- Shipping and packaging
- Equipment operation
- Load balancing
Timeline
Delivery Driver
S&t Expediting
06.2024 - Current
Material Handler
Peregrine Woods
10.2023 - 03.2024
Material Handler
Bay Logistics
07.2023 - 10.2023
Material Handler
La Colombe Coffee Roasters
11.2021 - 07.2023
Material Handler
Adac Plastics
09.2019 - 11.2021
Sales Associate
WESCO
09.2004 - 12.2006
Sales Associate
ABC Warehouse
01.2004 - 08.2004
Commercial Roofer
J Steven’s Construction
09.2002 - 09.2003
Pawnbroker
East Side Pawn
06.2001 - 08.2002
Customer Service Representative
G&j Market
01.2001 - 06.2001
Diploma - General Studies
Oakridge High School
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