Early career manufacturing production associate with hands-on experience in equipment operation, material handling, and quality control. Collaborate with coordinators and warehouse teams to resolve operational issues and maintain workflow. Focus on accuracy, safety compliance, and reliable teamwork.
Overview
4
4
years of professional experience
Work History
Manufacturing Production Associate
Corning Cable Inc.
Newton, NC`
09.2025 - Current
Operated equipment and systems for Corning Cable in MSRS department, including stand-up forklift, ACTS, Kardex, SAP scan guns, and Comet system.
Worked with production coordinators and warehouse team to improve production flow and resolve operating issues.
Checked products carefully for defects and supported quality control through ACTS system.
Assisted with operations at bowling alley by changing Matrix kegs and moving TSO pallets for wrapping. by changing Matrix kegs and moving TSO pallets for wrapping.
Customer Service Representative
Pinstation Bowling Center
Newton, NC
01.2023 - 09.2025
Delivered exceptional customer service to ensure high levels of guest satisfaction.
Welcomed guests and addressed service needs to enhance overall bowling center experience.
Answered phone calls and scheduled lane reservations, parties, and events.
Processed payments, cash transactions, and point-of-sale orders with accuracy.
Explained pricing, promotions, and venue policies to customers in clear terms.
Addressed guest concerns and collaborated with team members to resolve issues promptly.
Ensured organized and tidy reception environment and organized customer wait lists.
Supported guest check-in and lane assignment, lane assignments, and customer account updates.
Remained calm and professional during stressful situations and diffused tense interactions.