Kenneth Scott
Zephyrhills
Summary
Dynamic management professional with a proven track record of enhancing team productivity and streamlining processes to drive organizational success. Highly adaptable in fast-paced environments, leveraging strategic decision-making skills to navigate challenges and achieve performance goals. Recognized for fostering strong relationships and supporting team development through effective training initiatives, consistently surpassing objectives with a proactive mindset. Results-oriented leader with extensive experience in managing complex projects and aligning operational efforts with overarching business goals, committed to excellence and continuous improvement.
Overview
21
21
years of professional experience
Work History
Licensed Insurance Sales Professional 1
USAA
01.2021 - Current
- Developed tailored insurance solutions to meet diverse client needs and preferences.
- Educated clients on policy options, enhancing understanding of coverage benefits and limitations.
- Established strong client relationships through exceptional service and effective communication.
- Analyzed client portfolios to identify gaps in coverage and recommend appropriate enhancements.
Bartender & Server
Dickie Brennans Bourbon House
09.2019 - 12.2020
- Ensured guest satisfaction
- In depth food and beverage knowledge
- Inventory management of the immediate bar
- Diffused high intensity situations involving intoxicated patrons
Bartender & Overnight Manager
Avenue Pub
04.2019 - 12.2020
- Greeting Guests
- Maintaining order in high volume establishment
- Strengthening operational procedures in one of the top beer pubs in the world
Swim Coach
Love Swimming
07.2020 - 11.2020
- Overall management of children in a fast faced setting
- Coaching children how to swim in a regimented swim environment
- Helping children overcome their fears, while teaching water safety
Manager & Bartender
Cafe Amelie
08.2011 - 10.2019
- Supervised work of bar staff and front of house employees
- Order & requisition of liquor and supplies
- Quarterly monthly evaluations to ensure the quality of standards and service
Corporal
U.S. Marine Corps
05.2005 - 05.2011
- Operation Iraqi Freedom Veteran
- Strategic leadership skills in highly volatile & chaotic situations
Education
BS - General Psychology
East Carolina University
Greenville, NC01.2007
Skills
- Well organized
- Training in multilevel situations
- Scheduling staff
- Communication skills
- Advising, honing, and updating training manuals
- Team leadership expertise
- Supervising Experience
- Client relationship building
Military Service
- Branch: United States Marine Corps
- Rank: Corporal
Timeline
Licensed Insurance Sales Professional 1
USAA
01.2021 - Current
Swim Coach
Love Swimming
07.2020 - 11.2020
Bartender & Server
Dickie Brennans Bourbon House
09.2019 - 12.2020
Bartender & Overnight Manager
Avenue Pub
04.2019 - 12.2020
Manager & Bartender
Cafe Amelie
08.2011 - 10.2019
Corporal
U.S. Marine Corps
05.2005 - 05.2011
BS - General Psychology
East Carolina University