Kenneth Scott II
Portland,Or
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
24
24
years of professional experience
Work History
Site Manager
SUN, Self Enhancement Inc
01.2019 - Current
- Managed day-to-day operations of a 14-person team, ensuring that all projects were completed on time, within budget, and to the highest quality standards
- Implemented new processes and procedures to streamline operations.
- Developed and maintained strong relationships with stakeholders, including clients, vendors, and team members, to ensure smooth and effective project delivery.
Development Coordinator
Self Enhancement Inc
01.2016 - 01.2019
- Coordinated all aspects of project development, from initiation to implementation
- Conducted market research and analyzed data to identify new business opportunities
- Assisted in the preparation of proposals and presentations to clients.
- Responsible for helping department meet 2 million dollar fundraising goal two years in a row
Sales Manager
Kia of Portland
01.2011 - 01.2016
- Achieved Salesman of the Year recognition from 2012, 2015
- Managed a sales team, providing training, support, and guidance to achieve sales targets
- Developed and maintained strong relationships with customers, ensuring high levels of customer satisfaction.
Insurance Pre-Authorization Specialist
ODS/Moda Health
01.2007 - 01.2012
- Reviewed and processed insurance pre-authorization requests for medical procedures
- Provided customer service and support to clients, responding to inquiries and resolving issues in a timely manner
- Maintained up-to-date knowledge of insurance policies and procedures, ensuring compliance with industry standards.
- Managed over 50 customer calls per day
Owner and Operator
PDXconnex
01.2005 - 01.2012
- Owned and operated an event and promotion consulting company
- Provided event and promotion planning services to clients, including event management, marketing, and logistics
- Managed all aspects of the business, from finances to operations, resulting in successful and profitable events.
Education
Bachelor of Science - Business Management and Leadership
Portland State University
Portland, OR 09.2022 - Current
Skills
- Sales management
- Project management
- Team management
- Process improvement
- Market research
- Data analysis
- Presentation skills
- Customer service
- Insurance pre-authorization
- Event planning and management
- Business Development
- Customer Service
Timeline
Bachelor of Science - Business Management and Leadership
Portland State University
09.2022 - Current
Site Manager
SUN, Self Enhancement Inc
01.2019 - Current
Development Coordinator
Self Enhancement Inc
01.2016 - 01.2019
Sales Manager
Kia of Portland
01.2011 - 01.2016
Insurance Pre-Authorization Specialist
ODS/Moda Health
01.2007 - 01.2012
Owner and Operator
PDXconnex
01.2005 - 01.2012
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