Kenneth Seabrooks
Loganville,GA
Summary
Resourceful, quick thinking security consultant and leader with over 10 years of experience maintaining a secure environment while providing effective security presence and visible deterrent to crime. Excellent problem-solving and analytical skills to manage several different tasks at once.
Overview
20
20
years of professional experience
Work History
Security Consultant
Up And Up Properties
Atlanta, GA
03.2024 - Current
- Developed security plans and procedures to protect properties.
- Created reports documenting security incidents and recommended corrective actions.
- Installed security system and door locks on vacant or rented homes.
In Home Technician
Best Buy
Snellville, United States
12.2021 - 04.2024
- Arranged maintenance sessions to discover and mend inefficiencies.
- Provided customers with troubleshooting, repair and support services specifically designed for product.
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
Repair Technician
Best Buy
Buford, GA
08.2009 - 12.2021
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Maintained inventory of repair supplies and ordered parts.
- Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
Delivery Driver
Best Buy
Valdosta, GA
02.2008 - 08.2009
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Loaded truck and properly secured items to prevent damage for deliveries.
Customer Service Representative
Convergys
Valdosta, GA
08.2004 - 09.2008
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Education
High School Diploma -
Cook High School
Adel, GASkills
- Functionality Testing
- New Installations
- Customer Satisfaction
- Building Customer Trust and Loyalty
- Efficient and Detail-Oriented
- Voltage Meters
- Handheld Computers
- Equipment Troubleshooting and Repair
- Component and Circuit Testing
- Security operations
Timeline
Security Consultant
Up And Up Properties
03.2024 - Current
In Home Technician
Best Buy
12.2021 - 04.2024
Repair Technician
Best Buy
08.2009 - 12.2021
Delivery Driver
Best Buy
02.2008 - 08.2009
Customer Service Representative
Convergys
08.2004 - 09.2008
High School Diploma -
Cook High School