Kenneth Shanks
Lakeland,FL
Summary
Seasoned Department Head possessing comprehensive experience in strategic planning, team management, and operational oversight. Strengths include adeptness in process optimization, budget administration, and policy implementation to drive business efficiency. In previous roles, significant improvement in departmental productivity and cost reduction was achieved through innovative leadership strategies.
Overview
24
24
years of professional experience
Work History
Department Head
Publix Distribution
Lakeland
03.2022 - Current
- Managed produce inventory and quality control in a high-volume department., March 2022 – July 2023
- Return Center Department July 2022 – Current
- Oversaw daily operations to ensure smooth workflow across all distribution centers.
- Directed daily operations across multiple distribution centers.
- Implemented inventory control systems that reduced stock discrepancies by 30% and cut shrinkage costs by $500K through implementing KPIs.
- Met with recycling clients to ensure product is to their standards, along with the standards we set for ourselves.
- Led team development initiatives to enhance skills and performance among staff.
- Led and mentored a team of 12+ supervisors and staff, increasing employee retention by 18% and lowering safety incidents to 3%.
- The Produce department contained 325 associates.
- The Return Center department comprised 60 floor associates and 38 tractor operators, serving 22 locations.
- Developing weekly strategy meetings to ensure safety and production numbers are met to the highest standards.
Frontline Supervisor
Publix Distribution
Lakeland
10.2019 - 03.2022
- Produce 4501 February 2021 - March 2022
- Boxed Meat Dairy 4301 October 2019 - February 2021
- Created and oversaw employee training schedule to emphasize productivity and resource conservation.
- Accomplished staff results by communicating job expectations and planning, monitoring and appraising job results.
- Trained team members in successful strategies to meet operational and sales targets.
- Managed and prioritized production processes and implemented production plans.
- Oversaw Associate performance, corrected problems and increased efficiency to maintain productivity targets.
Warehouse Lead Person
Publix Distribution
Lakeland, FL
05.2017 - 10.2019
- Boxed Meat Dairy Dayshift 11/2017 - 10/2019
- Boxed Meat Dairy Nightshift 10/2017 - 11/2017
- Frozen Foods 05/2017 - 10/2017
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Established and implemented associate training on safety to safeguard warehouse operations and reduce liability.
Receiver
Publix Distribution
Lakeland, FL
02.2016 - 05.2017
- Double-checked cargo inventories and documentation for accuracy.
- Compared shipping orders and invoices against contents received to verify accuracy.
Warehouse Forklift Operator
Publix Distribution
Lakeland, FL
11.2015 - 02.2016
- Pulling and placing pallets on or off of vertical product racking systems and maximizing storage by stacking products vertically.
Warehouse Selector
Publix Distribution
Lakeland, FL
02.2012 - 11.2015
- Prepared orders by processing requests, pulled materials from warehouse and prepared shipments.
Line Packer
Publix Bakery
Lakeland, FL
09.2011 - 01.2012
- Made sure all products were packed properly and quality was up to Publix standards.
Meat Department Manager
Ezzo's Italian Meats
Lakeland, FL
05.2002 - 09.2011
- Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
Education
Western Medicine
American Institute of Alternative Medicine
Columbus, OH12-2008
Safety in the Workplace
Safety Leader Ship Academy
OrlandoTransportation
NATMI (North American Transportaion Management
Lakeland, FLIndustrial Operations
Continuous Improvement
LakelandLeadership Lessons that Changed People
Positive Management Leadership
Spartanburg, SCSkills
- Inventory management
- Performance Metrics
- Sales management
- Team development
- Team Supervision
- Training
- Vendor management
- Recruitment Strategy
- Merchandise ordering
- Problem-solving skills
- Adaptability
- Relationship management
Timeline
Department Head
Publix Distribution
03.2022 - Current
Frontline Supervisor
Publix Distribution
10.2019 - 03.2022
Warehouse Lead Person
Publix Distribution
05.2017 - 10.2019
Receiver
Publix Distribution
02.2016 - 05.2017
Warehouse Forklift Operator
Publix Distribution
11.2015 - 02.2016
Warehouse Selector
Publix Distribution
02.2012 - 11.2015
Line Packer
Publix Bakery
09.2011 - 01.2012
Meat Department Manager
Ezzo's Italian Meats
05.2002 - 09.2011
Western Medicine
American Institute of Alternative Medicine
Safety in the Workplace
Safety Leader Ship Academy
Transportation
NATMI (North American Transportaion Management
Industrial Operations
Continuous Improvement
Leadership Lessons that Changed People
Positive Management Leadership