Anah Dettman
Adrian
Summary
Motivating department head offering several years of team building and leadership experience in industry. Coaching and supporting employees to achieve success and meet company goals. Skilled at performance management and succession planning.
Overview
6
6
years of professional experience
Work History
Department Head
Hobby Lobby
Jackson
05.2022 - Current
- Spearheaded the regional launch of a new retail location, executing company go-to-market strategies and ensuring store readiness prior to the grand opening.
- Led daily operations to ensure team efficiency and workflow management.
- Coordinated training sessions for new staff to enhance skill development.
- Oversaw inventory management processes to maintain optimal stock levels.
- Facilitated communication between departments to foster collaboration on projects.
- Coordinated with other departments to ensure efficient workflow across the organization.
- Managed effective stock rotation and inventory placement.
Cashier
Hobby Lobby
Adrian
08.2020 - 05.2022
- Processed customer transactions efficiently at the register.
- Collected payments and provided accurate change.
- Maintained cleanliness and organization of checkout area.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Managed returns and exchanges in accordance with store policies.
- Trained new cashiers on register operations and customer service skills.
- Collaborated with team members to ensure smooth store operations.
- Stocked merchandise on shelves to enhance product visibility.
Education
High School Diploma -
Lenawee Christian School
Adrian, MI07-2020
Skills
- Retail operations
- Inventory management
- Workflow optimization
- Customer relationship management
- Team leadership
- Staff training and development
- Problem solving
- Negotiation techniques
- Effective communication
Timeline
Department Head
Hobby Lobby
05.2022 - Current
Cashier
Hobby Lobby
08.2020 - 05.2022
High School Diploma -
Lenawee Christian School