KENNETH SIMMONS
Bellport
Summary
A skilled Direct Support Professional with experience in developing and implementing individualized care plans and collaborating with medical professionals to ensure the well-being of program participants. Proficient in troubleshooting computer systems, installing and configuring software applications, and identifying hardware issues. Possesses strong communication skills and the ability to collaborate with community organizations to provide additional support and services.
Overview
10
10
years of professional experience
12
12
years of post-secondary education
Work History
Communication Center Specialist
New York Cancer And Blood Specialists
Ridge
02.2025 - Current
- Facilitated patient communication through phone and email interactions.
- Coordinated appointment scheduling for Urology and General Surgery services.
- Assisted patients with insurance verification and billing inquiries.
- Managed patient communication and inquiries in a busy cancer treatment center.
DIRECT SUPPORT PROFESSIONAL
HEAD INJURY ASSOCIATION
01.2022 - Current
- Assist program participants with personal care and hygiene needs as needed, including dining, showering, dressing, and grooming
- Develop and implement individualized care plans for program participants, taking into consideration the specific needs and goals
- Collaborate with medical professionals to ensure the health and well-being of program participants
- Implement and manage a comprehensive safety program to ensure well-being of program participants
- Collaborate with community organizations and resources to provide additional support and services for program participants.
INFORMATION TECHNOLOGY SUPPORT SPECIALIST
Flexible systems It
South Hampton
08.2024 - 09.2024
- Providing support: Responding to help desk tickets and providing support to customers via phone, email, chat, or in person
- Installing and configuring: Setting up new hardware and configuring software applications and operating systems
- Troubleshooting: Identifying and fixing hardware and software issues, including network connectivity issues
- Installed and deployed newly domained computers. Transferred important data and files for users.
- Installed drivers for new printers
DIRECT SUPPORT PROFESSIONAL
FAMILY RESIDENTIAL SERVICES
06.2016 - 12.2020
- Ensured timely and accurate documentation of program participants progress and activities
- Implemented behavior support plans to promote positive behavior and minimize challenging behaviors with program participants
- Assisted program in implementing socialization workshops with the program participants.
Education
Associate of Arts -
Suffolk County Community College
Selden, NY 07.2014 - 04.2026
COMPLETED COURSEWORK TOWARDS COMPUTER TECHNICIAN NETWORKING SPECIALIST DIPLOMA -
HUNTER BUSINESS SCHOOL
Medford, NYSkills
- Repairing computer systems
- Troubleshooting computer systems
- Anti-virus removal
- Operating system installation
- Hardware component swapping
- AC/DC electronics
- Analog circuits
- Digital circuits
- Amplifiers
- Soldering
- Power supplies
- Laser printing process
- Driver installation
- Basic troubleshooting techniques
- Installing operating systems
- Configuring operating systems
- Troubleshooting operating systems
- Installing hardware
- Troubleshooting hardware
- Constructing network cabling
- Configuring network settings
- Configuring DHCP
- Configuring Static IP settings
- Setting up wireless access
- Testing wireless access
- Troubleshooting wireless access
- Understanding Active Directory
- Skilled and operating and maintaining a wide range of hand tools with accuracy and safety
- Demonstrated ability to safely and efficiently use hand tools in a fast paced environment
Profile
KENNETH SIMMONS, Bellport, NY, Kennethsimmons100@yahoo.com, 631-384-4265
Timeline
Communication Center Specialist
New York Cancer And Blood Specialists
02.2025 - Current
INFORMATION TECHNOLOGY SUPPORT SPECIALIST
Flexible systems It
08.2024 - 09.2024
DIRECT SUPPORT PROFESSIONAL
HEAD INJURY ASSOCIATION
01.2022 - Current
DIRECT SUPPORT PROFESSIONAL
FAMILY RESIDENTIAL SERVICES
06.2016 - 12.2020
Associate of Arts -
Suffolk County Community College
07.2014 - 04.2026
COMPLETED COURSEWORK TOWARDS COMPUTER TECHNICIAN NETWORKING SPECIALIST DIPLOMA -
HUNTER BUSINESS SCHOOL