Kenneth Smart
Pierre,SD
Summary
Dynamic professional with a proven track record, excelling in customer service and effective communication. Adept at multitasking and organization, I successfully enhanced service efficiency and customer satisfaction. My attention to detail and goal orientation have consistently driven operational success in fast-paced environments.
Overview
46
46
years of professional experience
Work History
Service Advisor
BECK Motors
Pierre, SD
10.2018 - Current
- Handled customer phone inquiries and scheduled service appointments efficiently.
- Collaborated with technicians to diagnose vehicle issues and relay findings to customers.
- Procured necessary parts for vehicle repairs to ensure timely service.
Produce Manager
Lynn's Dakotamart
Ft Pierre, SD
10.2015 - 10.2018
- Managed department activities for stocking, pricing, and merchandise rotation.
- Assisted with ordering, receiving, and displaying products to meet quality standards.
- Facilitated sales processes in alignment with merchandising objectives.
Dietary Services Manager
Golden Living Center Riverside
Pierre, SD
09.2002 - 10.2015
- Collaborated with interdisciplinary care team to fulfill residents' nutritional needs.
- Assessed nutritional conditions of at-risk residents through detailed record reviews.
- Managed kitchen staff scheduling and food ordering, ensuring budget compliance and operational efficiency.
Assistant General Manager
Kings Inn Motel
Pierre, SD
06.1979 - 09.2002
- Directed daily staffing schedules and work assignments to enhance team productivity.
- Monitored restaurant and lounge operations, ensuring consistent food quality and service standards.
- Exhibited expertise in food and beverage operations and supervisory responsibilities.
- Facilitated effective guest interaction protocols to promote positive experiences.
Education
Serve Safe
Pierre, SD07-2013
Certified Dietary Manager, Certified Food Protection
Pierre, SD05-2005
High School Diploma -
TF Riggs
Pierre, SD05-1985
Skills
- Customer service
- Effective communication
- Work ethic
- Multitasking and organization
- Team collaboration
- Attention to detail
- Goal orientation
References
References available upon request.
Timeline
Service Advisor
BECK Motors
10.2018 - Current
Produce Manager
Lynn's Dakotamart
10.2015 - 10.2018
Dietary Services Manager
Golden Living Center Riverside
09.2002 - 10.2015
Assistant General Manager
Kings Inn Motel
06.1979 - 09.2002
Serve Safe
Certified Dietary Manager, Certified Food Protection
High School Diploma -
TF Riggs