Kenneth Soong
Glendale,AZ
Summary
Supply chain and operations professional with 3 years of experience supporting high volume logistics and end to end supply chain performance. Skilled in KPI analysis, forecasting, operational reporting, and cross functional coordination. Experienced using data and AI tools to improve workflow efficiency and support decision making in fast paced environments. Seeking to grow within defense supply chain operations supporting mission critical programs.
Overview
4
4
years of professional experience
Work History
L5 Area Manager II
Amazon
Surprise, AZ
08.2024 - Current
- Lead end-to-end supply chain execution supporting high-volume operations processing up to 90,000 units daily.
- Analyze supply chain performance metrics, including throughput, cycle time, labor efficiency, and inventory flow, to optimize system performance.
- Negotiated contract and PO agreements with subcontractors for warehouse inventory and associate engagement.
- Improved operational throughput by 16% during peak season through process redesign, workflow optimization, and data-driven forecasting adjustments.
- Leverage AI-driven analytics tools (AZA AI) to identify bottlenecks and improve operational forecasting accuracy.
- Develop and present operational performance dashboards and executive reporting to senior leadership for strategic decision-making.
- Maintain compliance with safety, quality, and operational standards while driving continuous improvement initiatives.
Residential Experience Coordinator
Arizona State University, ASU
Mesa, Arizona
07.2023 - 05.2024
- Managed operational workflows supporting residential services, coordination for large events, and administrative process execution.
- Conducted performance tracking, reporting, and operational documentation for leadership review.
- Supported escalation resolution processes requiring timely decision-making and stakeholder coordination.
Project Manager Intern
A New Leaf
Tempe, Arizona
08.2022 - 08.2023
- Developed Excel-based tracking systems for scheduling, milestone visibility, and performance monitoring.
- Coordinated multi-department projects, ensuring timely tracking of deliverables and comprehensive operational reports.
- Identified process inefficiencies and proposed workflow improvements to enhance project execution.
Education
Master of Science - Project Management
Arizona State University
Tempe, AZ12-2026
Bachelor of Science - Supply Chain Management
Arizona State University
Tempe, AZ01-2024
Bachelor of Arts - Sustainability
Arizona State University
Tempe, AZ05-2024
Skills
- End-to-End Supply Chain Operations
- Demand Planning & Capacity Forecasting
- Inventory and Throughput Optimization
- KPI Development & Performance Analytics
- ERP / Systems-Based Workflow Management
- Process Improvement (Lean Operational Principles)
- Risk Mitigation & Operational Escalation
- Cross-Functional Program Coordination
Accomplishments
- Next Generation Service Corps Innovation Chair
- JROTC Battalion Staff (S1/S6), Command Sergeant Major
- Community logistics volunteer work (food distribution & restoration in Hawaii)
Timeline
L5 Area Manager II
Amazon
08.2024 - Current
Residential Experience Coordinator
Arizona State University, ASU
07.2023 - 05.2024
Project Manager Intern
A New Leaf
08.2022 - 08.2023
Master of Science - Project Management
Arizona State University
Bachelor of Science - Supply Chain Management
Arizona State University
Bachelor of Arts - Sustainability
Arizona State University