Kenneth Walker
Davenport,IA
Summary
Dynamic and detail-oriented professional with extensive experience at Hy-Vee, excelling in customer service and financial transaction processing. Proven ability to resolve issues and enhance customer satisfaction, while efficiently managing inventory replenishment and merchandise stocking. Recognized for attention to detail and self-motivation in fast-paced environments.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level HVAC-R maintenance and or service tech position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Checker
Hy-Vee
03.2025 - Current
- Restocked and organized merchandise in front lanes.
- Processed both cash and card purchases and returns.
- Spoke with upset customers and notified appropriate management to resolve conflicts.
- Identified produce items and input corresponding PLU codes.
- Assisted with unloading customer carts onto conveyor belt.
- Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
Courtesy Clerk
Hy-Vee
04.2024 - Current
- Helped customers take merchandise out of store and loaded items into vehicles.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Collected more than 75 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
Education
HVAC-R
Midwestern Technical Institution
Moline, IL05-2025
High School Diploma -
North High School
Davenport, IA06-2024
Skills
- Financial transaction processing
- Attention to detail
- Problem-solving abilities
- Customer service
- Issue resolution
- Basic math
Certification
Basic Electricity, Gas Heat, AC, Electric Heat/Heat Pump, EPA 608 Universal
Timeline
Checker
Hy-Vee
03.2025 - Current
Courtesy Clerk
Hy-Vee
04.2024 - Current
HVAC-R
Midwestern Technical Institution
High School Diploma -
North High School
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