Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenneth Watts Jr

Middle River,Maryland

Summary

Diligent Operations Manager bringing 10 years of experience in operations, production management, organizational development and team building within diverse industries. Proficient in planning, coordinating and executing successful production strategies. Adept at improving operational stability, efficiency and profitability. Team-minded individual works well with senior stakeholders and effectively prioritize tasks.

Overview

5
5
years of professional experience

Work History

Operations Manager

Wayfair
12.2022 - Current
  • Launched Aberdeen Middle Mile site in achieving Co-Lo of the month within first quarter.
  • Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
  • Advanced productivity KPIs by leading trainings on procedures and safety practices.
  • Identified and resolved unauthorized, unsafe or ineffective practices.

Operations Manager

Wayfair Inc.
02.2022 - 12.2022
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Boosted team member productivity by 5% by enhancing performance monitoring and instituting motivational approaches.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow

Operations Supervisor

Wayfair
07.2018 - 02.2021
  • Launched Cranbury Large Parcel site training entry level leaders on processes, conflict resolution, assisted recruiting and streamlined processes across all shifts.
  • Conducted root cause analysis in deficient areas to identify and resolve central issues resulting in increases in Fill-Rate by 40%, Dock to Stock by 10%.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.

Education

High School Diploma -

Franklin High School
2009

Skills

  • Supply chain logistics
  • Staff Management
  • Sales background
  • Cross-functional communications
  • Employee relations and conflict resolution
  • Operations management
  • Key Performance Indicators (KPIs)
  • Teamwork / Collaboration
  • Customer Service
  • Cost Control

Timeline

Operations Manager

Wayfair
12.2022 - Current

Operations Manager

Wayfair Inc.
02.2022 - 12.2022

Operations Supervisor

Wayfair
07.2018 - 02.2021

High School Diploma -

Franklin High School

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Kenneth Watts Jr