Nick Shoeibi
Wilmette,IL
Summary
Operations professional experienced in developing solutions and enhancing customer experiences. Brings dedication to continuous improvement, knowledge of workflow optimization and background with organizational enhancements. Looking to put knowledge and abilities to good use in leadership position focused on driving business success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Manager
SP Plus Corp
Chicago, IL
01.2018 - 03.2020
- Managed night shift operations of O’Hare International airport parking facilities
- Coordinated onsite contractor activities per operational requirements
- Monitored customer service and implement corrective actions
- Provided employees with appropriate training and necessary skills while maintaining bottom line's through marketing and revenue control
- Supervised employees to ensure that all employees were following the procedures
- Managed special events and functions
- Identified and implemented safety initiatives
- Monitored facility maintenance, managed payroll, and reviewed all claims that identified and addressed root causes.
- Advanced productivity KPIs to achieve key business goals and objectives
- Directed initiatives to improve theworks environment, company culture, or overall business strategy
Senior Logistics Analyst
Soortmeh Tarabar Khorasan International Transport Company
Bandar Abbas , Iran
10.2012 - 12.2017
- Streamlined office operations using automation, oversaw client communications and managed record tracking and data communication activities.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates
- Directed inter-modal domestic and overseas import and export operations to meet aggressive deadlines
- Oversaw every phase of the supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction
- Built long-term relationships due to prompt and courteous service
- Minimized process discrepancies by spearheading budget, supervising staff, and controlling inventory and supply management
- Streamlined office operations using automation, oversaw client communications, managed record tracking, and data communication activities
Logistics Coordinator
Soroush Tarabar International Transport Company
Bandar Abbas, Iran
01.2008 - 09.2012
- Processed and entered customer orders into the database and provided proactive customer service for accounts
- Managed system support functions to set priorities and service levels expectations
- Tracked orders and notified customers of status or potential delays
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing
- Verified accurate account invoicing through collaboration with accounting department
- Generated documentation and information required for customer shipments
- Monitored and reported on transportation costs and properly filed shipping documents
Education
Master of Science - Supply Chain And Operation Management
University of Illinois
Chicago, IL05.2022
Bachelor of Science - Business Administration And Management
Azad University
Iran06.2012
Skills
- Operation Monitoring
- Team builder
- Maintaining Compliance
- Customer Service
- MS Office
- Minitab
- Tableau
- R Studio
- Kronos
- Six Sigma Methodologies
- Business Forecasting
- Materials Planning and Logistics
- Logistics
- Inventory Tracking and Management
- Budgeting and Forecasting
- Logistics Oversight
- Labor Relations
- Staff Training
- Inventory Management
- Originality and Creativity
- Budget Development and Management
- Supply Chain Management
- Risk analysis and management
- Supply chain distribution
- Budgeting and forecasting
- Data analysis
- Project Management
- Supply chain logistics
Websites
Certification
- Lean Six Sigma Green Belt
- Health/Safety and Environment Certificate
- IRU - Road Transport Manager- National & international Road Haulage
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett
Timeline
Operations Manager
SP Plus Corp
01.2018 - 03.2020
Senior Logistics Analyst
Soortmeh Tarabar Khorasan International Transport Company
10.2012 - 12.2017
Logistics Coordinator
Soroush Tarabar International Transport Company
01.2008 - 09.2012
Master of Science - Supply Chain And Operation Management
University of Illinois
Bachelor of Science - Business Administration And Management
Azad University
- Lean Six Sigma Green Belt
- Health/Safety and Environment Certificate
- IRU - Road Transport Manager- National & international Road Haulage
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