Professional Summary
Overview
Work History
Education
Timeline

Kenneth Woodson

Home Depot
Pensacola,FL
41
Years of experience

Dedicated operations manager with a proven track record in enhancing customer experience and team collaboration. Skilled in process improvements and training initiatives, driving efficiency and satisfaction in service delivery.

Work History

Operations Experience Manager

2 Years 5 Months
Home Depot | 05.2024 - Current
  • Developed customer experience strategies to enhance service delivery and satisfaction.
  • Trained team members on product knowledge and customer engagement techniques.
  • Implemented feedback mechanisms to assess and improve customer
  • Aligned company objectives with individual goals, fostering a collaborative environment that prioritized teamwork and collective success.

ZAPPS JANITORIAL SERVICE

31 Years 10 Months
Self Employed Services | 09.1987 - 07.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.

SUPERVISOR

18 Years 6 Months
Wayne Dalton | 02.1990 - 08.2008
  • Supervised daily operations to ensure compliance with safety and quality standards.
  • Trained and mentored team members on best practices and operational procedures.
  • Implemented process improvements that enhanced workflow efficiency and productivity.
  • Coordinated inventory management to optimize stock levels and reduce waste.
  • Conducted performance evaluations to identify training needs and promote employee development.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

CHEF

1 Year 5 Months
HOLIDAY INN | 06.1986 - 11.1987

Supervised a team of 5 staff members. Assisted in preparing and serving buffet meals from Monday to Friday for West LA Cafe. Coordinated small banquets for groups of 300 or less.

  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.

CHEF

8 Months
LIOLLIOS GREEK RESTAURANT | 09.1985 - 05.1986
  • Collaborated with kitchen staff to ensure timely meal preparation and delivery.
  • Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
  • Assisted in inventory management, ensuring proper stock levels for ingredients and supplies.

Education

High School Diploma

Mount Vernon High Schooll | MOUNT VERNON NEW YORK

Timeline

Operations Experience Manager

Home Depot
05.2024 - CurrentRead More

SUPERVISOR

Wayne Dalton
02.1990 - 08.2008Read More

ZAPPS JANITORIAL SERVICE

Self Employed Services
09.1987 - 07.2019Read More

CHEF

HOLIDAY INN
06.1986 - 11.1987Read More

CHEF

LIOLLIOS GREEK RESTAURANT
09.1985 - 05.1986Read More

Mount Vernon High Schooll

High School Diploma
Read More
Kenneth Woodson