Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenneth A. Wickman

Worcester,MA

Summary

Commercial Lines Account Manager with extensive experience, adept at enhancing client relationships and delivering tailored insurance solutions. Proven ability to leverage industry knowledge and to optimize service delivery and drive client satisfaction. Skilled in negotiation and strategic planning, ensuring alignment with client goals.

Overview

24
24
years of professional experience

Work History

Commercial Lines Account Manager

Thomas J Woods Insurance, a Division of World Ins
01.2022 - Current
  • Provided informed guidance to assist clients in choosing commercial insurance products to suit business needs.
  • Maintained consistent knowledge of industry products and attended continuous education events to increase product knowledge.

Commercial Lines Account Manager

The Hilb Group/Marsh Kemp Insurance Agency
11.2019 - 01.2022
  • Maintained consistent knowledge of industry products and attended continuous education events to increase product knowledge.
  • Provided informed guidance to assist clients in choosing commercial insurance products to suit business needs.

Account Executive

Fitts Insurance Agency, Inc
03.2012 - 11.2019
  • Prepare proposals and applications for new and renewal business
  • Establish client needs through communication and account review
  • Service existing accounts through remarketing, rounding as necessary
  • Keeps informed regarding industry, new product information in order to improve knowledge and performance.

Financial Services Professional

New York Life Insurance Company, Inc
06.2011 - 03.2012
  • Assist individuals, families and businesses in life insurance, annuities and financial planning decisions
  • Develop strategies and goals as established by client needs and preferences
  • Deliver quality service

Account Executive/Controller

HJ Knight International Insurance Agency, Inc
10.2000 - 04.2010
  • Assist in existing account relationship management as well as attracting new and retaining existing clients through analysis, counseling and negotiation
  • Create and oversee the coordination and work-flow of the accounting department on a daily basis
  • Prepare monthly, yearly financial statements and reports for external reporting and management information.

Education

Bachelor of Arts - International Relations/Economics

University of Massachusetts, Amherst
Amherst, MA

Student Exchange/Assoc Fulbright Scholar - Scandanavian Studies/Economics

Linkoping University
Linkoping, Sweden

Skills

  • Client Relationship Management - communicate effectively with other insurance professionals, clients and underwriters
  • Experienced Commercial Lines insurance professional with background as account executive, controller and office manager
  • Knowledgeable with EPIC and AMS

Timeline

Commercial Lines Account Manager

Thomas J Woods Insurance, a Division of World Ins
01.2022 - Current

Commercial Lines Account Manager

The Hilb Group/Marsh Kemp Insurance Agency
11.2019 - 01.2022

Account Executive

Fitts Insurance Agency, Inc
03.2012 - 11.2019

Financial Services Professional

New York Life Insurance Company, Inc
06.2011 - 03.2012

Account Executive/Controller

HJ Knight International Insurance Agency, Inc
10.2000 - 04.2010

Bachelor of Arts - International Relations/Economics

University of Massachusetts, Amherst

Student Exchange/Assoc Fulbright Scholar - Scandanavian Studies/Economics

Linkoping University

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Kenneth A. Wickman