Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Uniformed Security Officer & Security Operations Center Officer
Allied Universal- Facebook
Tempe, AZ
12.2020 - Current
Responded quickly to incidents and assessed active situations for security concerns.
Checked and verified photo identification prior to granting facility access.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Logistics Delivery Driver
Coyote Logistics: Amazon
Chandler, AZ
11.2023 - Current
Delivered over 300 packages to customer doorsteps and business offices.
Documented mileage, deliveries, pickups, customer issues and damages.
Successfully avoided time delivery delays by carefully planning best routes.
Protected people and equipment from hazardous materials by using correct procedures.
Minimized company liability and risks to loads by obeying traffic laws.
Inspected load security and checked for damages.
Drove truck in urban and rural areas to expertly make high volume of deliveries.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Loaded truck and properly secured items to prevent damage for deliveries.
Owner & Designer
Kenneth Black Fashion
Mesa, AZ
01.2015 - Current
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Consulted with over 100 customers to assess needs and propose optimal solutions.
Managed day-to-day business operations.
Evaluated suppliers to maintain cost controls and improve operations.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Conducted target market research to discover customer needs and analyze competitor trends.
Discovered areas of improvement by generating quarterly operational and sales reports.
Visual Merchandiser/Sales Associate
Finish Line
West Des Moines, IA
10.2019 - 11.2020
Monitored and replenished display inventory and restructured according to available stock.
Managed aesthetically pleasing displays to showcase company products and increase sales by 25%.
Created interior displays to promote products in alignment with corporate sales objectives.
Enhanced overall store appearance by applying careful consideration to product and display locations.
Evaluated store performance and made recommendations for changes to optimize sales.
Worked with store managers to implement new displays, promotions and store layout changes.
CCA- City Carrier Assistant
USPS Mail Carrier USPS
Waterloo, IA
01.2018 - 02.2019
Planned and cased mail in sequence of delivery for designated route.
Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Engaged customers with pleasant demeanor and offered to help with mail-related issues.
Operated LLC vehicles and equipment to transport packages and mail pieces.
Collected mail from letter boxes on specific route both on foot and by vehicle.
Walked over 15 miles everyday to delivery mail and parcels to residential houses and business
Manager Trainee
Enterprise
Waterloo, IA
05.2016 - 04.2017
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Explained services and products to over 60 customers per day in friendly and engaging way.
Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
Resolved escalated concerns using professionalism and understanding of facets of issue.
Education
Bachelor of Science - Textiles and Apparel
University of Northern Iowa
Cedar Falls, IA
05.2016
Skills
Equipment Operation
Dispatch Communication
Cargo Handling
Emergency Response Coordination
Decision-Making Capabilities
Loss Prevention Strategies
Business Management
Partnership Development
Marketing Prowess
Adobe photoshop
Adobe Illustrator
Certification
CPR/AED, 01/01/23, 01/01/25
First Aid Certification
Driver's License
Guard Card, 11/22/25
Timeline
Logistics Delivery Driver
Coyote Logistics: Amazon
11.2023 - Current
Uniformed Security Officer & Security Operations Center Officer
Allied Universal- Facebook
12.2020 - Current
Visual Merchandiser/Sales Associate
Finish Line
10.2019 - 11.2020
CCA- City Carrier Assistant
USPS Mail Carrier USPS
01.2018 - 02.2019
Manager Trainee
Enterprise
05.2016 - 04.2017
Owner & Designer
Kenneth Black Fashion
01.2015 - Current
Bachelor of Science - Textiles and Apparel
University of Northern Iowa
CPR/AED, 01/01/23, 01/01/25
First Aid Certification
Driver's License
Guard Card, 11/22/25
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