Kenneth Gonzalez
Summary
Results-oriented Graphic Artist successful at applying technical skills to create art that informs and engages customers. Clear communicator and collaborative team player with an eye for detail and skill in customer relations.
Overview
4
4
years of professional experience
Work History
Front Desk Coordinator
Luxe Optique
11.2022 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
- Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
- Managed appointment scheduling, ensuring optimal use of resources and minimizing conflicts.
- Maintained a clean, organized reception area, creating a welcoming atmosphere for clients and visitors.
- Developed strong relationships with clientele, fostering loyalty and repeat business.
- Provided administrative support to management staff, contributing to overall office productivity.
Bartender
Heritage Food And Drink
06.2021 - 09.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Muralist
KSE Auto
05.2020 - 05.2020
- Enhanced visual appeal of public spaces by creating eye-catching and meaningful murals.
- Collaborated with clients to design custom murals, resulting in satisfied customers and increased referrals.
- Utilized various painting techniques and styles to create unique murals that catered to diverse clientele requests.
- Provided consultation services for clients seeking guidance on mural themes, materials, budgets, and other project details.
- Consistently received positive feedback from clients for excellent communication skills, artistic talent, professionalism, and ability to deliver projects on time and within budget.
Education
Bachelor of Arts - Graphic Design
School of Visual Arts
New York, NY05.2024
Associate of Applied Science - Graphic Design
Orange County Community College
Middletown, NY05.2020
Skills
- Office Administration
- Suggestive Selling
- Outgoing Personality
- Organizational Ability
- Logo Creation
- PC and Mac Platforms
- Illustration
- Graphic Design
- Image Manipulation
- 2D and 3D Modeling
- Adobe Creative Suite
- Deadline Adherence
Timeline
Front Desk Coordinator
Luxe Optique
11.2022 - Current
Bartender
Heritage Food And Drink
06.2021 - 09.2023
Muralist
KSE Auto
05.2020 - 05.2020
Bachelor of Arts - Graphic Design
School of Visual Arts
Associate of Applied Science - Graphic Design
Orange County Community College
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