Member of the Smithsonian Institute
KENNETH J. MALSOM
Eau Claire,WI
Summary
To seek a challenging position offering opportunities for growth. QUALIFICATIONS: Enjoy exploring new challenges and tasks presented Valuable employee for over 10 years with Tucson Passport Center Perfect attendance and meet daily production quotas
Overview
28
28
years of professional experience
Work History
Book Personalization Associate BPA
CGI Federal
10.2014 - Current
- Responsible for production and performing quality control of passports
Team Lead Associate
CGI Federal
10.2009 - 10.2014
- Delegate production tasks to associates; work well with other employees
Book Personalization Associate
BPA
Stanley
06.2009 - 10.2009
- Responsible for production and performing quality control of passports
Book Personalization Associate
ALLSTAFF Services
02.2009 - 06.2009
- Responsible for production and performing quality control of passports
Customer Service Representative
Qantas Airways
01.1998 - 02.2009
- Responsible for qualifying customers at inbound call reservations center
- Answered customer questions as well as secured airlines reservations.
Account Specialist/Customer Representative
Alpha graphics
01.1995 - 01.1998
- Processed customer printing, copying and design projects
- Conducted telephone and in-person customer sales.
Education
Advanced Certificate Travel/Tourism Management -
Skills
COMPUTER SKILLSundefined
Interests
Travel, Trail Walking and Weather
Timeline
Book Personalization Associate BPA
CGI Federal
10.2014 - Current
Team Lead Associate
CGI Federal
10.2009 - 10.2014
Book Personalization Associate
BPA
06.2009 - 10.2009
Book Personalization Associate
ALLSTAFF Services
02.2009 - 06.2009
Customer Service Representative
Qantas Airways
01.1998 - 02.2009
Account Specialist/Customer Representative
Alpha graphics
01.1995 - 01.1998
Advanced Certificate Travel/Tourism Management -
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