Kennia Garcia
San Jose,CA
Summary
Experienced business leader with demonstrated strategic planning, problem-solving, and team-building abilities.
Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic, and respectful of those from different backgrounds.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Studio Trainer/ Lead
Deka Lash
01.2023 - 05.2025
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Contributed to maintaining accurate inventory records.
- Resolved client concerns and coordinated bookings.
Eyelash Extension Technician
Self Employed
01.2015 - 12.2022
- Collected payment from customers and scheduled next appointments.
- Designed eyelash treatments based on client requests and styles.
- Explained appointment process and answered customer questions.
- Attended training classes to learn and improve techniques.
- Licensed cosmetologist
Administrator/Front Desk
Los Gatos Beauty Bar
02.2014 - 09.2016
- Handled payment processing duties and provided customers with receipts and proper bills and change.
- Double-checked inventories and stocking for products in sale areas.
- Provided excellent service and attention to customers in face-to-face encounters and through phone conversations.
Sales Associate
Nordstrom
09.2012 - 04.2013
- Move overstock items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted customers by finding needed items and checking inventory for items at other locations.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
Education
Cosmetology
San Jose City College
San Jose, CA12.2011
Skills
- Client experiences
- Schedule management
- Goal setting
- Product branding
- Business development
- Marketing
- English
- Customer service
- Spanish
Certification
- Licensed Cosmetologist
- Present
Timeline
Studio Trainer/ Lead
Deka Lash
01.2023 - 05.2025
Eyelash Extension Technician
Self Employed
01.2015 - 12.2022
Administrator/Front Desk
Los Gatos Beauty Bar
02.2014 - 09.2016
Sales Associate
Nordstrom
09.2012 - 04.2013
Cosmetology
San Jose City College
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