Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kennith Ramirez

Houston

Summary

Optimistic and resourceful individual with strong knack for problem-solving and team leadership. Possesses comprehensive knowledge of field operations and equipment maintenance, coupled with hands-on skills in troubleshooting and client relations. Capable of driving operational efficiency and ensuring customer satisfaction through effective team coordination.

Overview

14
14
years of professional experience

Work History

Field Service Manager /Production and Inventory Coordinator

Ruhrpumpen
12.2020 - 01.2025


  • Managed scheduling and dispatch of field service technicians, ensuring timely onsite support for clients.
  • Conducted regular performance evaluations, identifying areas for improvement and implementing corrective actions as needed.
  • Managed a team of technicians, providing support and guidance for professional development.
  • Increased team productivity with effective scheduling and resource allocation.
  • Established strong relationships with clients, fostering long-term loyalty and repeat business.
  • Coordinated cross-functional teams to complete complex installations on time and within budget constraints.
  • Negotiated contracts with vendors, securing favorable terms that reduced overall operational expenses.
  • Participated in regular meetings with upper management to provide updates on production efficiency, inventory levels, and overall department performance.

Police Officer

Metro Police Department
10.2016 - 11.2020


  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Reduced criminal activity in assigned areas through proactive policing and community engagement.
  • Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.

Deputy Sheriff

San Jacinto County Sheriff’s Office
06.2013 - 10.2016


  • Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
  • Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
  • Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
  • Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
  • Assisted in the training of new deputies, sharing knowledge and experiences to help them excel in their roles.

Field Service Technician

Furmanite
03.2011 - 05.2013


  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Operated hand tools and power equipment according to company safety procedures.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.

Education

Police Academy -

University of Houston-Downtown
Houston, TX
06-2013

Texas State University
San Marcos, TX
12-2010

San Jacinto College
Pasadena, TX
12.2008

Skills

  • Scheduling jobs
  • Team leadership
  • Customer service
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Project management
  • Project planning
  • Staff development
  • Performance evaluations
  • Time management
  • Cross-functional teamwork

Timeline

Field Service Manager /Production and Inventory Coordinator

Ruhrpumpen
12.2020 - 01.2025

Police Officer

Metro Police Department
10.2016 - 11.2020

Deputy Sheriff

San Jacinto County Sheriff’s Office
06.2013 - 10.2016

Field Service Technician

Furmanite
03.2011 - 05.2013

San Jacinto College

Police Academy -

University of Houston-Downtown

Texas State University

Similar Profiles

CREATE PROFILE
Kennith Ramirez