Kenniya Finklea
Chickasaw
Summary
Motivated and dedicated surgical technology student with a strong academic record and a passion for healthcare. Known for quick adaptability and dependability as a team player, achieved a 3.8 GPA in the spring semester while pursuing an Associate’s Degree in Surgical Technology at Coastal Alabama Community College. Anticipating over 480 hours of hands-on training in the operating room by August 2026, with plans to sit for the National Board of Surgical Technologist and Surgical Assisting exam in the same month. Committed to delivering high-quality patient care through a blend of academic excellence and practical experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales associate/ Customer service rep.
Dillards
Mobile, AL
07.2023 - Current
- Assisted customers in-store and over the phone with purchases and inquiries
- Processed orders, answered calls, and transferred customer requests
- Handled shipping, gift wrapping, and merchandise displays
- Drove sales through product knowledge and upselling
Cashier/ Online grocery/ Customer service
Walmart
Saraland, AL
12.2021 - 04.2023
- Scanned and bagged groceries, ensuring accuracy and speed
- Resolved customer issues using strong problem-solving skills
- Picked and packed online orders for delivery
- Trained in money services and customer transactions
Cashier
Goldfingers
Saraland, AL
08.2020 - 11.2021
- Delivered excellent customer service in a fast-paced environment
- Maintained a clean and organized work area
- Handled cash and completed end-of-shift balancing
- Trained new cashiers on operational procedures and customer engagement techniques.
Education
Associate of Applied Science - surgical technology
Coastal Alabama Community College
Bay Minette, AL05-2026
High school Diploma -
Saraland High School
Saraland, AL01-2022
Skills
- Adaptability
- Strong work ethic
- Active listening
- Time Management
- Team work and Collaboration
- Excellent people skills
- Critical thinking
- Aseptic techniques
- Basic life support
Certification
- BLS certified
Timeline
Sales associate/ Customer service rep.
Dillards
07.2023 - Current
Cashier/ Online grocery/ Customer service
Walmart
12.2021 - 04.2023
Cashier
Goldfingers
08.2020 - 11.2021
Associate of Applied Science - surgical technology
Coastal Alabama Community College
High school Diploma -
Saraland High School